Senior Technical Consultant, ServiceNow

Requirements

• We seek someone with 6+ years of experience in ServiceNow domain. Someone who takes pride in clean, purposeful solutions, knows the platform deeply, and stays curious when new challenges arise.
• Core‑platform expertise - Integrations, IntegrationHub, Flows, Portals, Workspaces, Imports, plus an architecture mindset for performance tuning, scalability, and seamless upgrades
• Product depth - Proven leadership in at least one suite beyond ITSM (ITOM Discovery/CMDB, ITAM, SecOps, IRM, CSM, HRSD, SPM, or ESM)
• Hands‑on coding - Advanced JavaScript and Glide API skills, designing and consuming REST integrations, auth schemes, and data‑import pipelines
• Modern UI fluency - Building engaging experiences in Service Portal, UI Builder, Workspace, and Catalog/Record Producers
• Quality & delivery focus - Champions best practices, unit tests, peer reviews, and Agile/Scrum rituals with clear story‑point estimates
• Collaborative mentor & lifelong learner - Communicates complex ideas simply, coaches teammates, and eagerly explores new ServiceNow capabilities and out‑of‑scope challenges
• ServiceNow certifications - CSA, CAD, or CIS are welcome, though demonstrated hands‑on expertise is valued more highly than credentials
• Broader tech stack awareness - Familiarity with cloud platforms, DevOps toolchains, analytics, RPA, or other enterprise technologies outside the ServiceNow ecosystem
• Strong vanilla JavaScript skills - Solid coding fundamentals backed by modern best practices, testing habits, and version‑control discipline

Additional Information

As a Senior Technical Consultant, ServiceNow, you will own the end‑to‑end solution build, ensuring every deliverable meets platform standards and best practices. You will guide development activities, mentor technical consultants and junior developers, and partner with Principal consultants to refine complex solutions. Beyond core ITSM, you will lead work on at least one additional product suite (ITOM, ITAM, SecOps, IRM, CSM, HRSD, SPM, or ESM) and translate intricate business needs into secure, scalable outcomes. Your deep platform expertise will influence platform‑wide implementations and drive consistent, high‑quality results across engagements.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at thinkahead? Share your experience