Temp Claim Administrator #JTL
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About the role
- Ensure accurate policy details (validity, policy number, coverage) input to prevent rework or manual corrections to achieve higher STP rates. - Cross-check different system. - Document preparation task including merge, split documents in one submission by determine the policy benefits and provider types. - Optimize workflows based on high volume claims and achieve it within same day turnaround time. - Liaise with and follow up with claimants, policyholders and agents on outstanding requirements (if any) - Build collaborative relationships with and ensure that claims registration are well managed for both internal and external key stakeholders (i.e policyholders, distribution servicing rep, ) to achieve claims business objectives. - Suggest and participate in process improvement projects/ initiatives/ system enhancement, including establish claims best practices. - Any other ad-hoc assignments assigned by supervisor. We are looking for people who - Minimum Diploma holder with relevant admin duties or customer service experience - Preferably with 1 to 2 years of administrative experiences Interested candidates please send in your resume to: Topaz Liang Huimin (CEI No. R1104500), email to: west1@recruitexpress.com.sg EA License No: 99C4599
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Company Intel
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