Learning & Development Specialist

About the role

This is a great opportunity to join Fastmarkets at an exciting point in our learning journey. As part of a newly forming L&D team, you'll play a key role in building and shaping how learning works across the business - helping us create a brilliant, modern employee experience from the ground up. Working closely with the Global Head of Learning & Development and teams across the business, you'll be hands-on in bringing our learning offer to life. That includes owning our brand-new Learning Management System, supporting the roll-out of engaging blended programmes, and creating digital content that truly connects with people. This role sits right at the heart of everything we're building - bringing together operations, content, and innovation. There's a real opportunity to get involved in thinking about how we use new tools, including AI, to help employees map their careers and take more ownership of their development. It's a fast-paced environment, and we're ambitious about getting the employee experience right. If you've got solid L&D experience and are looking for your next step, this role offers plenty of scope to stretch and make your mark. There will also be opportunities over time to grow into learning design and delivery as the team evolves. PRINCIPLE ACCOUNTABILITIES LMS Administration Play a key role in shaping the employee learning experience as we roll out our new LMS, Cornerstone on Demand), ensuring its intuitive, engaging and adds real value Own day-to-day administration of the LMS, including the configuration and management of learning events, curricula, assignments, and user groups. Maintain accurate and up-to-date learning records, ensuring data integrity across the platform. Be our go-to expert for the LMS, troubleshooting, supporting users and continually improving the platform experience. Troubleshoot and resolve LMS issues, acting as the first point of contact for technical queries and user support. Collaborate with IT and system administrators to ensure the LMS is functioning optimally and aligned with evolving business needs. eLearning Content Creation Create and maintain eLearning modules using Articulate 360, ensuring content is instructionally sound, visually engaging, and accessible. Curate and update existing learning content in line with business changes, compliance requirements, and learner feedback. Develop and maintain mandatory and core eLearning content, including compliance training and other programmes. Learner & Stakeholder Support Act as the primary point of contact for learning-related inquiries, requests, and troubleshooting, ensuring a timely and helpful response for employees and managers. Build strong working relationships with Heads of HR and functional leaders to understand and respond to development needs. Manage relationships with external learning suppliers and facilitators, ensuring delivery quality and coordination of contractual requirements. Learning Data & Reporting Own learning data governance, ensuring accuracy, consistency, and completeness of data across the LMS and associated reporting tools. Prepare and distribute regular training dashboard and reports for a variety of stakeholders, translating learning data into clear and actionable insights. Support the evaluation of learning effectiveness by tracking key metrics and contributing to impact assessments. Training Needs Assessment & Continuous Learning Culture Play an active role in the formal skills and training needs assessment (TNA) process across Fastmarkets, gathering data and supporting analysis to identify capability gaps. Champion a culture of continuous professional development (CPD) across all levels of the organisation, helping embed CPD principles into key employee lifecycle touchpoints. Promote and support participation in development initiatives such as the Fastmarkets Mentorship Program and internal learning programmes. Learning Design & Delivery As the role develops, support the design and execution of various learning programmes & initiatives, combining digital, virtual and in-person approaches. Work in partnership with subject matter experts and stakeholders to develop learning solutions that are practical, engaging, and aligned with business priorities. Coordinate and set up on-site learning events, managing logistics, supplier relationships, and participant communication. KEY INTERFACES Global Head of Learning & Development: primary reporting line and strategic direction. Heads of HR and broader HR team: collaboration and planning around various employee experience initiatives. Employees & Managers: first point of contact for learning support and development needs. External Learning Suppliers & Facilitators: operational coordination and quality management. IT & LMS staff, external vendors: system alignment, technical troubleshooting and collaboration. We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission to provide the w

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