Team Lead, Performance Optimization

Responsibilities

• Build, coach, and scale a high-performing hybrid team of strategists and data analysts, setting clear expectations around quality, impact, and technical excellence
• Lead merchant-facing optimization engagements, ensuring recommendations are data-driven, product-aligned, and deliver measurable improvements in risk, fraud, and cost efficiency
• Own team prioritization across merchant work, up-skilling, and strategic initiatives; manage senior stakeholders and communicate clear trade-offs
• Partner cross-functionally with Commercial, Product, Risk, and Operations to translate merchant insights into roadmap influence and position the team as subject matter experts in payments, fraud, and risk

Requirements

• 7+ years of experience bridging Data Analytics/Data Science and payments
• 2+ years of experience in a formal people leadership role, with a proven ability to lead teams that balance technical depth, customer impact, and operational excellence
• Strong technical expertise in Python, SQL, PySpark, and scalable data processing; hands-on experience with big data platforms and ETL pipelines
• Experience in automation, analytics tooling, and driving scalable solutions in a data-driven organization
• Excellent stakeholder management skills, with the ability to influence Product and Commercial partners through data storytelling, structured thinking, and actionable insights
• Clear communicator and confident presenter, able to engage senior external and internal stakeholders
• Entrepreneurial mindset with strong prioritization skills, a high sense of ownership, and the ability to thrive in a fast-paced, global environment
• Our Diversity, Equity and Inclusion commitments
• Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!
• What's next?
• This role is based out of our Shanghai office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Benefits

Additional Information

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Team Lead, Performance Optimization We are looking for a Team Lead to build, mentor, and guide a hybrid team of Optimization Managers and Data Analysts. This team is key to driving customer growth, combining consultative merchant engagement with large-scale analytics, experimentation, and automated solutions. In this role, you'll lead initiatives that optimize authorization rates, manage risk, and improve cost efficiency, while acting as a trusted advisor to merchants. Success requires a blend of people leadership, technical strategy, commercial insight, and cross-functional collaboration to ensure our products deliver maximum impact.

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