Learning & Talent Development Consultant - Process Improvement

Requirements

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
• Competencies
• Business Acumen, HR: Policies, Standards and Procedures, HR Planning And Development, Human Resources Consulting, Influencing, Talent Management, Training And Development
• Work Experience
• Education
• Bachelors
• Certifications
• No Required Certification(s)
• Licenses
• No Required License(s)
• Pay Transparency
• Base Salary: $63,750.00 - $116,875.00
• Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
• Application Window
• Generally, this opening is expected to be posted for two business days from 06/18/2026, although it may be longer with business discretion.
• Benef

Additional Information

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Learning & Talent Development Consultant within PNC's Human Resources organization, you will be based in Pittsburgh, PA, Cleveland, OH, Dallas, TX, Downers Grove, IL or Birmingham, AL. -Lead end-to-end process improvement for learning & talent solutions-map workflows, surface root causes, and redesign for speed, quality, and scalability. -Provide horizontal connectivity to teams who are structurally organized vertically by line of business, to ensure we're connecting dots and finding efficiencies across all teams. -Lead cross-functional teams on a variety of special projects, to ensure progression toward improved efficiency -Apply systems thinking to connect people, process, data, and technology-identify operational bottlenecks and engineer cross-functional operational efficiencies. -Partner horizontally across HR, business lines, and enabling teams to co-create innovative solutions, align priorities, and accelerate adoption through change management. -Establish shared operating rhythms and governance that oversee "how we work" across the function-standardize practices, reuse assets, and unlock synergies across programs and teams. -Elevate measurement and analytics-define outcome-based KPIs, improve data pipelines/quality, and run AI-enabled experiments so the function ultimately operates like an AI startup, not a legacy pre AI team. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Consults, curates, designs, develops, facilitates and/or advises on learning and talent development solutions that fulfill business objectives. Provides career development guidance to employees and counsels managers regarding learning and talent strategies and best practices. Partners with business and HR leaders to establish, monitor and measure learning and talent priorities. Collaborates with internal and external stakeholders to deliver effective initiatives, leveraging skills in project management, consultation, instructional design and technology. Develops and executes testing, deployment and communication plans, and maintains learning and talent solutions. Drives innovation by applying current trends, improving tools, and fostering a growth mindset. Facilitates conversations with senior leaders using data driven insights to assess skill development needs. Enables employee achievement and career journeys through program management delivery and navigation of PNC tools and resources. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

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