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Front Office Staff

External
Siloamcareers logoSiloamcareers · Bekasi, Indonesia
Full-timeOn-site6d ago
Electronic Health RecordsExcel
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Benefits

Health insurance

Additional Information

-The receptionist's goal is to handle any questions visitors have, and put them in first contact with relevant people within the hospital. -Ensure the front desk is tidy and has all necessary stationery and materials (e.g. pens, forms and informative leaflets). -Train, supervise and support company staff, including receptionists, security guards and call center agents. -Ensure timely and accurate customer service. -Handle specific customer complaints and requests. -Troubleshoot emergencies. -Minimum Highschool Graduate/ Diploma (D3) Degree from Healthcare Administration, Business Administration, or any related major -Healthcare Administration, Business Administration, or any related major -Excellent interpersonal skills with the ability to provide exceptional customer service and handle patient interactions with professionalism and empathy. -Familiarity with front office management software, electronic health records (EHR) systems, and Microsoft Office Suite (especially Excel and Word). -Familiarity with front office management software, electronic health records (EHR) systems, and Microsoft Office Suite (especially Excel and Word). -Ability to handle a fast-paced environment and adapt to changing circumstances or unexpected challenges. -Minimum Highschool Graduate/ Diploma (D3) Degree from Healthcare Administration, Business Administration, or any related major -Excellent interpersonal skills with the ability to provide exceptional customer service and handle patient interactions with professionalism and empathy. -Familiarity with front office management software, electronic health records (EHR) systems, and Microsoft Office Suite (especially Excel and Word). -Familiarity with front office management software, electronic health records (EHR) systems, and Microsoft Office Suite (especially Excel and Word). -Ability to handle a fast-paced environment and adapt to changing circumstances or unexpected challenges. [HATI-HATI PADA PENIPUAN] Siloam Hospitals Group kembali mengingatkan untuk tetap berwaspada pada modus penipuan yang mengatasnamakan Siloam! Siloam tidak pernah memungut biaya apapun maupun bekerjasama dengan agen perjalanan dalam proses rekrutmen.


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