New Product Development Specialist

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Inside the Role Execute at the U.S. and Canadian market level the strategic product development initiatives. This role requires a balanced blend of visionary thinking and analytical rigor to identify commercial opportunities across the intersection of DTNA vehicles, DTFS financing, insurance, and aftermarket services, and translate those opportunities into scalable business cases and measurable KPIs and deliverables for a sustainable rollout and operation. The Product Specialist is responsible for originating integrated product and bundle initiatives in the U.S. and Canadian markets, and delivering comprehensive implementation packages to the Revenue and Marketing teams for execution. The role operates as a key bridge between strategy, commercial execution, credit, operations and customer value creation. Success in this role requires strong adaptability, influence without authority, and the ability to thrive in a fast-paced, evolving environment with ambiguity, competing priorities, and organizational resistance. Posting Information We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected. We Take Care of Our Team Benefits include annual bonus program; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans. What You Drive at DTFS Identify and originate bundled product opportunities at the intersection of DTNA vehicles, DTFS financing, insurance, extended warranty, service contracts, telematics, and other aftermarket programs for the US and Canadian markets. Combine commercial instinct, customer/dealer empathy, competitive observation, and DTNA programs/product knowledge and market understanding to generate proposition ideas and maintain a living concept pipeline. Define, scope, and execute market pilots in US and Canada to validate the most promising propositions; establish clear success criteria and KPIs upfront; capture pilot learnings; author detailed rollout plans; and deliver a complete deliverables package (rollout plan, business case, pricing structures, operational requirements, KPIs, dealer enablement, and customer-facing collateral inputs) to the Revenue, Marketing, Operations and Credit teams for implementation. Build and champion the strategic product roadmap for DTFS bundled offerings in the US and Canadian markets; prioritize initiatives based on revenue potential, strategic fit, and implementation feasibility; present pipeline updates and recommendations to senior leadership on a regular cadence. Serve as primary New Product Development interface with DTNA leadership for US and Canadian commercial vehicle programs; operate as liaison between DTNA CSG, New Truck Pricing, Parts & Warranties teams and NPD teams; use that proximity to detect emerging program signals and bundle opportunities early. Translate each concept into a defensible business case (NPV, IRR, sensitivity analysis, multi-entity margin projections) and clear KPIs. Direct the Analyst to perform detailed financial modeling; review, integrate, and challenge the outputs; partner with Finance, Treasury (discount/hurdle rate, cost of funds), Tax, Risk/Credit (loss assumptions), Remarketing (residuals), and Pricing (rate strategies) to source and validate inputs; challenge assumptions where they constrain bundle viability. Perform continuous competitive benchmark analysis of captive finance, commercial banking, insurance, and aftermarket competitors in the US and Canadian markets; catalog competitive DTFS products, white-space opportunities, and emerging propositions from competitors; translate benchmark insights into specific concepts for the pipeline. Manage, coach, and develop one direct report (Product Analyst); set goals, conduct performance reviews; foster a culture that pairs analytical rigor with commercial creativity and entrepreneurial ownership. Partner with IT, Operations, Engineering, Credit, Risk, Compliance, Legal to translate pilot designs into technical business specs and operational readiness plans; engage DTNA and Mexican Product Lead counterparts on US/Canadian regulatory implications. Use the DCI/CSI surveys to research and develop an instinct for unmet needs that fuels new bundle or product ideas; partner with Canadian Product Lead on tri-country synergies and provide backup coverage as required. Knowledge You Should Bring Bachelor's degree in Business Administration, Economics, Finance or IT. Working knowledge of OEM parts programs, warranty products (extended warranty, full-serv

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