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Hindi Audio Specialist - Freelance AI Trainer Project

External
agency logoAgency · World Wide - Remote
Full-timeRemote3mo ago
Documentation
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Responsibilities

  • Create and execute role-play-based evaluation scenarios that simulate realistic customer service interactions across multiple domains, including:
  • Flight bookings and travel support
  • Financial services
  • Telecommunications and technical support
  • Contribute to the development of diverse and representative datasets used to assess conversational audio agents.
  • Evaluate model performance across a standardized set of qualitative and quantitative metrics.
  • Ensure evaluations reflect real customer expectations for clarity, efficiency, and natural conversational flow.
  • Evaluation Metrics
  • Model performance is assessed using a combination of conversational, technical, and audio-specific criteria, including but not limited to:
  • Task completion accuracy and efficiency
  • Conversational naturalness (tone, flow, and coherence)
  • Audio comprehension and response quality
  • Instruction adherence and contextual understanding
  • Basic computer programming literacy , including:
  • Understanding of JSON structures
  • Familiarity with functions and methods
  • Ability to reason about structured data and simple logic
  • Technical communication clarity when handling support-style problem-solving
  • Technical & Equipment Requirements
  • Strong fluency in English
  • Strong verbal communication skills in a simulated customer support context
  • Hindi proficiency including fluency across all language skills: reading, listening, writing, and speaking.
  • Access to a high-quality microphone to ensure clean, reliable audio input during evaluations
  • Comfort working with structured prompts, evaluation rubrics, and technical guidelines
  • Device capable of running audio recording software and opening large technical documentation
  • Job title: Hindi Audio Specialist - AI Trainer
  • Employment type: Contract
  • Workplace type: Remote
  • Seniority level: Mid‑Senior Level

Benefits

Health insurancePaid time offRemote work options

Additional Information

A project dedicated to assessing and benchmarking advanced agentic audio models against leading systems. The program's mission is to evaluate and optimize model performance for real-world customer support use cases.


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