Travel Agent - Bondi Junction

Responsibilities

• Manage all sales inquiries face to face, by phone, or electronically.
• Answer simultaneous customer enquiries promptly, competently and professionally.
• Offer excellent customer service by providing customers with general information relating to services, packages and pricing.
• Recommend workable solutions that meet the needs of the business and customer.
• Provide our members with full package upgrade options.
• Ensure daily prompt follow up and ownership of customer sales enquires.
• Display initiative in customer solutions and team engagement.
• Resolve customer complaints where applicable and within specified time frames or refer to the correct department to ensure commitments are followed through to resolution.

Requirements

• Personable, approachable and professional and love helping customers to find the perfect luxury holiday.
• You will have a background in retail sales - those with travel experience will be highly regarded
• Used to dealing with KPIs and thrives in a competitive environment
• Flexible with your availability
• Exceptional verbal and written communication skills, pay close attention to detail and extremely passionate about customer sales.
• Driven to succeed, enjoys a challenge and working to achieve goals
• What's in it for you?
• Exceptional earning potential with AVG earnings in the first year of $94k + Super + Penalties
• Flexible hours and weekend work.
• Work with an exceptional team of high performers
• First class health and well-being program
• Fun & flexible working environment with monthly celebrations
• Discounted travel, birthday leave and a whole lot more!
• If you're interested in the role but don't check every box, apply anyway, we'd love to hear from you!
• As a 2026 Circle Back Initiative employer, we're committed to responding to every applicant.

Benefits

Additional Information

We are looking for retail Travel Agents to join our customer sales team working at our brand new retail store located at the incredible Westfield Bondi Junction shopping centre! Managing a high volume of customers, you will be tasked and targeted on selling our packages, helping each customer to create an incredible travel experience with Luxury Escapes.

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