Albany, NY Global Technical Learning Center Technical Trainer

About the role

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

Responsibilities

• Teach technical training classes covering theory and hands-on skills on advanced semiconductor manufacturing equipment at our global technical learning center in Albany NY.
• Work with a global technical training team to support training and certification development, implementation, and ongoing learning activities.
• Use current learning technologies to enhance learning both online and in house.
• Support installation of local lab training tools. Support tools through maintenance and troubleshooting.
• Be responsible for other day to day operations tasks for training organization at local site.
• Stay current with internal technology advancements working directly with business units to ensure latest tools and technology are taught internally and externally.
• Manage multiple projects of diverse scope and complexity; direct project team members.
• Provide technical expertise and troubleshooting skills to assist with system repairs; ensure system functionality can support course objectives; ensure all safety retrofits are installed on the training systems.
• Maintain product technical knowledge sufficient to prepare and present defined product courses; disseminate new information to staff; complete certification on multiple platforms and/or processes to include safety modules; actively certify others; establish new certification requirements.
• Review published materials and recommends revisions
• Provide coaching and leadership to other instructors; serve as mentor to less senior instructor for class delivery, technical development and certification; anticipate, prevent and resolve customer satisfaction issues.
• Support Instructional Designers as a Subject Matter Expert in development of new courses on technical subject matter, correction of existing materials and proactively drive improvements.
• Functional Knowledge
• Demonstrate conceptual and practical expertise in own discipline and basic knowledge of related disciplines
• Business Expertise
• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
• Leadership
• Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements
• Problem Solving
• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
• Impact
• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies
• Interpersonal Skills

Benefits

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