Client Solutions Manager (Retail & Ecommerce) - Global Business Solutions - Arabic Speaking - Dubai

Responsibilities

• Success in this position requires a focus on client service, the ability to thrive in a dynamic work environment, and the ability to provide custom solutions for advertisers leveraging our unique ad product suite, a unique blend of technical and commercial knowledge.
• Manage and grow post-sale client relationships with advertisers of all sizes
• Coordinate with ad ops, product and R&D teams etc. internally to ensure a smooth and successful campaign execution
• Work with internal teams to guide inventory allocation
• Monitor and analyze ad campaigns, and proactively take initiative to improve results
• Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign
• Proficient in campaign management, setting up and optimization. Analyze campaign performance data to offer clients data-driven business insights and at the same time, use those insights to improve our advertising offerings
• Share marketplace feedback and guide our advertising strategy
• Support and work with sales team on pre-sale research and pitch
• Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team

Requirements

• At least 5 years of experience in account management/client services roles in digital marketing;
• Experience managing performance advertisers with a deep understanding of their challenges
• Ability to analyze data and identify insights to assess campaign performance
• High oral fluency in Arabic and English is required, as the role involves direct commercial engagement with a portfolio of clients and business partners.
• Proactive attitude with excellent project management, organizational, and analytical skills
• Ability to travel domestically and internationally as needed
• Agency experience is a big plus

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Company Intel

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