Senior AI Engineer (x/f/m)

Responsibilities

• We are looking for a Senior AI Engineer to join the Customer Care Contact team in the Business Performance domain .
• Working in the tech team at Doctolib means building innovative products and features to improve the daily lives of care teams and patients.
• What you'll build
• Your responsibilities include but are not limited to:
• Design, ship, and operate production-grade agentic systems powering Doctolib Assistant, our AI personal assistant that addresses key challenges for healthcare professionals
• Build and improve AI agents and our orchestration systems
• Partner with data scientists to design and implement evaluation pipelines, security/safety guardrails, and metrics-while taking ownership of operational AI projects as data science teams focus on exploratory research
• Develop and maintain core agentic capabilities including memory, reasoning orchestration, tool adapters, and multi-agent coordination, ensuring strong observability, fallback mechanisms, and fail-safe behaviors
• Own performance, observability and security: monitoring dashboards, SLO/SLI, and security posture
• Ensure privacy and security by design, with a particular focus on medical data sensitivity
• Contribute to fullstack development when needed to deliver end-to-end features for healthcare professionals

Requirements

• Before you read on: if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply.
• You'll be a great fit if you:
• Have 4+ years of experience as a software engineer, with hands-on experience in AI/ML systems
• Have 2+ years of experience working with Python
• Have gone through the full lifecycle of an AI product, from initial evaluation and launch to iterations based on results in production
• Understand and promote best practices related to the software development life cycle such as automated testing, good use of CI/CD, and DevOps practices
• Are comfortable with fullstack development and not afraid to dive into React/TypeScript/Kotlin to ship end-to-end features
• Are product-oriented and comfortable guiding your teammates to suggest tradeoffs to balance business needs with technical constraints
• Are comfortable speaking and writing in English in your day-to-day work with the team
• It would be fantastic if you:
• Have experience building multi-agent systems or agent development frameworks
• Have worked on AI products for enterprise/professional users
• Have experience in the medical domain or healthcare tech
• Life at Doctolib Tech
• Our solutions are built on a single, fully cloud-native platform that supports web and mobile app interfaces, multiple languages, and is adapted to country and healthcare specialty requirements.
• Our stack is composed of Rails, TypeScript, Java, Python, Kotlin, Swift, and React Native.
• We leverage AI ethically across our products to empower patients and health professionals. Discover our AI vision here .
• Want to learn more about our tech culture and environment? Visit the Doctolib Tech site .

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