Community Engagement Coordinator

Benefits

Additional Information

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. This position is represented by the OPEIU union and subject to the terms and conditions of a collective bargaining agreement. The Volunteer Coordinator is responsible for collaborating with IRC staff to determine volunteer, intern, mentor, and AmeriCorps needs. The coordinator will recruit, screen, train, and supervise recruited volunteers, interns, and mentors; provide on-going support and guidance; and manage volunteer information in a central database system. The coordinator will develop trauma-informed training materials to best prepare volunteers, interns, and others for their work with IRC clients. Major Responsibilities Internship Coordination - Ensure the IRC maintains an active, effective, professionally managed intern and volunteer program. - Liaise actively with program managers and other staff members on intern/volunteer opportunities for their respective programs. Ensure assignment descriptions align with staff and client needs and are consistently formatted and posted. - Organize three recruitment cycles (fall, spring, summer) and manage office-wide application and interview process. - Oversee onboarding and exit process for all interns. This includes processing background checks, setting up and closing IRC accounts, leading general orientation sessions, and managing other situations as needed. - Maintain relationships with all universities in the area. Volunteer Coordination - Coordinate with staff to determine volunteer needs and assist with assignment description development - Conduct outreach activities to attract new volunteers; recruit and interview candidates. - Conduct regular information sessions for potential volunteers, interns, and mentors. - Maintain regular communication and act as a liaison between IRC staff and volunteers. - Maintain volunteer files; enter case notes and records in database; manage timesheets and timesheet entries each month. - Oversee onboarding and exit process for all volunteers. This includes processing background checks, setting up and closing IRC accounts, leading general orientation sessions, and ongoing supervision. - Solicit opportunities to speak publicly about the work of IRC and actively recruit community involvement. - Actively participate in the Volunteer Coordination Communities of Practice. - Conduct recognition events for volunteers and interns. AmeriCorps and VISTA Coordination - Recruit VISTA members as needed, in collaboration with department supervisors. - Coordinate with VISTA members and supervisors to prepare funder reports as required. Outreach, Training and Other - Refine and implement an effective local community engagement strategy for the benefit of the community and IRC's clients. Community engagement includes general support of IRC's mission and clients, financial and in-kind donations, and co-sponsorship of IRC clients by community-based groups, including but not limited to businesses, civil society, and faith-based organizations. - Collaborate with IRC colleagues to amplify messaging about IRC's work and how community members can support refugee and immigrant families. - Increase community engagement through outreach. Meet with community members, deliver presentations, represent IRC at local meetings, and create tools, fact sheets, presentations, and templates. - Plan and implement events and opportunities that foster deeper connections between newcomers and volunteers. - Coordinate with colleagues to ensure timely delivery and documentation of services for sponsored families, in accordance with funder guidelines. - Assist in managing shared mailboxes, Facebook page, and other external-facing communication. - Organize and lead info session webinars to provide an overview to potential volunteers of all current volunteer opportunities. - Maintain individual files on all interns and volunteers, record and report all intern/volunteer time, and keep accurate electronic records. Coordinate with colleagues to ensure volunteer processing and documentation is tracked. - Update and develop resources to manage intern and volunteer lifecycle. - Supervise community engagement interns or other volunteers as needed. - Assist with the collection and distribution of in-kind

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