Service Consultant

Requirements

• Polytechnic Diploma, GCE A/O, Higher NITEC or NITEC qualification
• Team player with good interpersonal and communication skills
• Able to multi-task and work in a fast-paced environment
• Ability to speak other languages will be an added advantage as the role requires the candidate to communicate with international clients.
• Candidates with no prior experience are welcome to apply (training will be provided)
• Regret that only shortlisted will be notified

Additional Information

Service Consultant (TCM/ Wellness Consultant) Job Responsibilities: - Manage the center day to day sales and operations and ensure the clinic environment is clean, calm, and welcoming. - Understanding customer's need by recommending appropriate TCM services. - Provide basic information about treatments and practitioners - Coordinate treatment plans and follow-up sessions. - Schedule and manage appointments for TCM practitioners. - Attend to client's inquiries, complaints, feedback and administer service recovery Maintain accurate client records and treatment histories. - Process payments and manage billing inquiries. - Achieve and exceed sales targets by actively promoting our treatments and products Operational Support & Administration - Help clients fill out health questionnaires or consent forms - Support marketing efforts like wellness talks or promotional events - Building good rapport and establishing good relationships with clients to ensure retention and referrals

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