Order Support Representative - Full Time

Responsibilities

• Process orders for physical & digital items
• Provide internal support related to the fulfillment of physical awards (looking up tracking information, user information, etc.)
• Keep track of orders and returns on the Awardco website
• Respond to customer inquires related to orders and returns
• Track successful delivery and measure quality performance over time

Requirements

• Attention to Detail
• Motivated
• Okay with Redundancy
• Organized
• Ability to Focus
• Self Sufficient
• Adaptable
• Ability to work in office
• Culture Fit
• Why Awardco?
• We have a revolutionary, client-approved product .
• One of the fastest growing companies in the nation: 3x Inc. 500 , 2x Deloitte Technology Fast 500 , 2x Mountain West Capital Network Fast 100 , 3x Fast 50 (Utah Business), and 3x UV50 Fastest Growing Companies (BusinessQ), to name just a few.
• Great Place to Work certified, ranked in Inc. Best Workplaces , one of the Best and Brightest companies to work for, and ranked on the Salt Lake Tribune's Top Workplaces .
• Backed by renowned investors , both local and national .
• Disclaimer: Please be aware that all official communication regarding your application will only come from an email address ending in @awardco.com. If you receive any communication from a different domain, it may be fraudulent, and we encourage you to report it.

Additional Information

We are looking for an Order Support Specialist. This position is straightforward and involves placing a high volume of online orders with various vendors. Those in this position are expected to keep track of orders and returns when needed. A high degree of accuracy and attention to detail is essential. Both internal and external communication are key components of this department's workflow. There is a lot of potential for progression as each individual continues to build on the base knowledge that is initially required.

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