Business Operations Specialist

About the role

CACI has a great opportunity for an entry level Business Operations Specialist supporting ASKCACI. This position is located in our Oklahoma City Business Office.

Responsibilities

• Serve as the primary interface for inquiries from internal customers.
• Interact with internal customers to answer questions about policies, procedures, and business processes.
• Provide support using an existing knowledge base and established policies.
• Ensure consistency for the internal customer experience.
• Emulate exceptional customer service in all aspects of the position.
• Respond to employee requests professionally and respectfully.
• Understand sensitivity and confidentiality of issues.
• Research and interpret company policies and procedures.
• Provide education and guidance where necessary.

Requirements

• Required:
• Work experience in a customer service role at a large complex business setting.
• Typically has a Bachelor's degree or Associates/Vocational/Technical education or equivalent work experience.
• Communication skills, both written and verbal.
• Must have a strong sense of customer service.
• Must have exceptional active listening skills.
• Time management and organizational skills.
• Desired:
• Associate degree or equivalent work experience.
• Experience using Workday.
• Experience utilizing ServiceNow.
• Adaptability and flexibility.
• Ability to make quick decisions independently.
• Strong attention to detail.
• -
• What You Can Expect:
• A culture of integrity.
• At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
• An environment of trust.
• CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
• A focus on continuous growth.
• Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
• Pay Range :
• The proposed salary range for this position is:
• $39,400 - $69,500
• CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Benefits

Additional Information

Job Title: Business Operations Specialist Job Category: Administration Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel Required: None Type of Travel: None * * *

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