Housekeeping Supervisor
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About the role
Ensure cleanliness of guest rooms, corridors, linen rooms, and housekeeping pantries according to established standards and procedures Supervise public areas and maintain all equipment in proper working condition Respond promptly to guest requests and reports of damage or malfunction Maintain accurate section floor reports and room status records Report unusual activities or behaviour to the Executive Housekeeper and assist with team performance assessments Minimum 2-3 years in a housekeeping supervisory role within a midscale or premium hotel environment Proven ability to manage and motivate a team effectively Proficiency with property management systems (Opera Cloud preferred) Strong verbal and written communication skills Excellent multitasking and prioritization abilities with strong problem-solving skills High standards of cleanliness, hygiene, and attention to detail Novotel Samator Surabaya Timur is conveniently located 20 minutes away by car from Juanda International Airport through the highway and close distance to the industrial area, culinary section, well-known Universities, Shopping center, and other city attractions. Featuring 264 rooms including suites, accompanied by In Balance gym-spa & Sauna, 5 (Five)Food & Beverage Outlets offer wide National and International culinary selections for the social dining experience. The 700 sqm Grand Ballroom, 1 Multifunction Hall and 12 breakout meeting rooms are available to cater to the meeting and social event needs. Large adaptable basement parking area of up to 450 cars.
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