Content Design Lead - TikTok Shop

Responsibilities

• Identify opportunities and share feedback on development, improvement, and growth for team members.
• Work with team leads to build team culture, encouraging collaboration, and developing skills.
• Drive for completion of high-quality work in a fast-paced, dynamic work environment.
• Facilitate projects, allocate resources, and drive consensus with stakeholders across time zones.
• Help manage and ensure the content experience meets TikTok standards, and be a champion for best practices.
• Align with writing teams across time zones to drive a cohesive product narrative.
• Find opportunities for Content Design to shine by leading projects, working on high-impact initiatives, and contributing strategically.
• Manage priorities to serve business needs while supporting, inspiring, and motivating content designers.
• Write, proofread, and edit UI text both for your own and reports' projects.
• Help lead Content Forum to drive consistency and improve content quality.
• Define efficient, practical solutions and processes for large-scale problems.

Requirements

• Writing portfolio including, but not limited to: user interface copy, microcopy, user education, direct or transactional emails, style guides, or product launch content.
• Experience using Sketch, Figma, and Asana.
• Experience building style guides and language systems.
• Experience collaborating with Product Management, Design, User Research, Engineering, and Localization teams.
• 5+ years experience in UX writing, content strategy, copywriting, UX, or equivalent fields.
• 5+ years experience in managing, mentoring, coaching, and developing a team.
• Bachelor's degree in English, Journalism, Communications, Technical Writing, UX, HCI, or equivalent practical experience.
• Self starter who can manage multiple projects in a fast-paced environment and stay focused when faced with changing requirements.

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