Director of Sales Enablement, Training & Go-to-Market

About the role

DoorDash is seeking a Director of Sales Enablement, Training & Go-to-Market to lead the design, delivery, and execution of programs that accelerate the productivity, effectiveness, and growth of our global Sales organization. You will scale enablement across our multi-faceted business model, from SaaS solutions to Ads and Marketplace partnerships, ensuring sellers are equipped with the skills, product expertise, content, and insights to win in every conversation. You will own the full enablement lifecycle: onboarding, ongoing skill development, sales methodology, manager coaching, content strategy, certification, tooling, and the operating cadence that ties them together. You will partner deeply with Sales, Product, Marketing, and Operations leaders to translate strategy into execution, making sure new capabilities are adopted quickly and consistently across all sales segments. As part of this mandate, you will also lead the deployment of AI tools, including Claude, across the Sales organization. AI is becoming core to modern selling, and you will own the strategy for embedding it into seller workflows while serving as the Sales voice in cross-functional GTM forums shaping how AI is rolled out to adjacent customer-facing teams (Customer Success, Partnerships, Marketing, and Support). By pairing operational rigor with sales coaching excellence and applied AI fluency, you will drive faster ramp times, higher productivity, stronger product adoption, and sustainable revenue growth. You're Excited About This Opportunity Because You Will: Core Sales Enablement Own the Onboarding Experience: Design and continuously improve new-hire onboarding for SDRs, AEs, and AMs across SMB, Mid-Market, and Enterprise segments, with clear milestones, certifications, and ramp targets that demonstrably shorten time-to-productivity. Build Continuous Learning Programs: Run a year-round curriculum of skills training, product education, segment-specific bootcamps, and sales kickoff content that keeps reps sharp and aligned with strategy. Embed a Sales Methodology: Select, customize, and operationalize a sales methodology (Challenger, MEDDIC, SPIN, or similar) across the org, with reinforcement built into pipeline reviews, deal inspection, and manager coaching. Tailor Enablement Across Business Models: Deliver differentiated playbooks and training for SaaS, Ads, and Marketplace solutions, equipping reps to position value, handle objections, run effective discovery, and cross-sell seamlessly. Own Sales Content Strategy: Build and govern a content system (pitch decks, one-pagers, case studies, battle cards, ROI tools, email templates) that is easy to find, easy to use, and continuously refreshed based on rep and customer feedback. Lead Product Adoption & Expertise: Partner with Product, Ads, and Marketing to launch new features and offerings into the field with clear positioning, training, certification, and measurement of seller readiness. Coach & Develop Sales Talent: Build a coaching culture by enabling frontline managers with frameworks, call review rituals, deal coaching playbooks, and tools to consistently raise the performance bar. Run the Enablement Operating Rhythm: Establish the cadence (intake, prioritization, launch calendar, feedback loops, post-mortems) that makes enablement predictable and trusted by Sales leadership. AI & Sales Productivity Lead AI Deployment for Sales: Own the strategy, rollout, and adoption of Claude and other AI tools across the Sales org. Build prompt libraries, AI-assisted workflows, and certification paths that turn every seller and manager into an AI power user. Elevate Sales Productivity with AI-First Workflows: Drive adoption of AI-powered workflows for prospecting, account research, call prep, proposal generation, deal coaching, and post-call follow-up. Replace manual work with intelligent automation wherever it creates leverage. Drive Measurable AI ROI: Define and track the business impact of AI in Sales, including hours saved, pipeline generated, win-rate lift, content velocity, and quality improvements, and continuously expand the use cases that move the needle. Influence GTM-Wide AI Direction: Represent Sales in cross-functional GTM AI working groups, share what's working with CS, Marketing, Partnerships, and Support leaders, and help shape enterprise-wide standards for tooling and prompts, without owning execution outside Sales. Support Responsible AI Use: Partner with Legal, Security, and IT to apply DoorDash's AI usage guidelines, data handling policies, and quality controls within Sales, and feed Sales learnings back into enterprise policy. Leadership & Impact Own Business Impact Metrics: Define and track KPIs including ramp time, quota attainment, seller productivity, content utilization, certification rates, and incremental revenue growth attributable to enablement programs. Strengthen XFN Partnerships: Act as the connective tissue between Sales an

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