Associate Implementation Lead

About the role

Higharc is a VC-backed startup that is changing how new homes are designed and built. Join a founding team who've shipped products for Autodesk, Electronic Arts, Nike, and Apple. We have raised a total of $83M with support from top-notch venture capital firms and more than 18 strategic investors-industry leaders in construction, building products manufacturing, and distribution. Higharc is seeking an Associate Implementation Lead to join the Implementation team and own the delivery of customer configurations and home plans into the Higharc platform. You'll report to the Manager of Implementation and work in close partnership with an Implementation Lead to drive real project outcomes from day one.

Responsibilities

• As you build domain and platform depth, you'll have the opportunity to operate as the Lead on lower-complexity accounts. This role is designed for someone who takes pride in craft and wants to grow into ownership.
• Expect to:
• Translate and validate home plans, configurations, and documentation inside the Higharc platform with high accuracy and consistency
• Maintain task tracking and progress documentation to support milestone management across active implementations
• Serve as a day-to-day point of contact for builder inquiries, helping map their products and documents into Higharc-compatible settings
• Execute assigned deliverables on time and to standard, with direct accountability for your work product
• Triage and document product issues - bugs, gaps, edge cases - and escalate them clearly to the Implementation Lead and Product team
• Participate in customer on-sites and internal project reviews to build familiarity with builder environments and Higharc's implementation methodology
• Travel up to 10-20% for customer on-sites and company retreats
• About You
• You're eager to go deep on homebuilding workflows and the technical logic behind how homes are documented and built. You don't need to have all the answers on day one, but you're the kind of person who builds expertise deliberately and applies it with care.
• You have:
• 3+ years of experience in homebuilding, architecture, construction, or a related technical field - or equivalent time in CAD/BIM production environments
• Hands-on proficiency with industry-standard CAD/BIM software and experience on complex projects
• A track record of delivering accurate, high-quality work on deadline in collaborative team environments
• Strong written and verbal communication skills - comfortable working with both internal teams and customer contacts
• An organized, proactive approach to your own workload with a habit of surfacing issues early
• Genuine curiosity about homebuilding processes, option management, and plan documentation
• A major plus if you also bring:
• Direct experience with homebuilding workflows, production plans, or builder option configuration
• Familiarity with construction documentation standards or residential architecture
• Working at Higharc
• Higharc has been remote first since our founding in 2018. We offer flexible hours so you can do your best work without missing out on life. Higharc offers competitive salaries with significant equity, in a fast-growing, well-funded company.

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