Business Analyst (AI)- 12 Months Agency Contract-Required to work on weekends and 24/7

About the role

Job Description Gather, analyze, and document business requirements, translating stakeholder needs into user stories, functional specifications, process flows, and actionable deliverables for technical teams. Support AI and data-driven initiatives by assisting in the definition of AI/ML use cases, clarifying data requirements, and monitoring the adoption and effectiveness of AI-enabled solutions. Apply domain knowledge within Banking, Financial Services, or Education environments to identify process improvements, optimize user experiences, and support business transformation initiatives. Develop and maintain comprehensive business documentation, including process maps, workflow diagrams, requirement traceability matrices, and support User Acceptance Testing (UAT) and issue management activities. Collaborate with cross-functional teams in Agile/Scrum environments, working closely with developers, QA engineers, product owners, and stakeholders to ensure successful project delivery, risk management, and continuous improvement. Job Requirements Bachelor's Degree in Business, Information Technology, Computer Science, Finance, or a related discipline, with 3-6 years of relevant experience in Business Analysis, Requirements Engineering, Digital Transformation, or related functions. Demonstrated experience in requirements elicitation, business process analysis, and documentation, including Business Requirement Documents (BRD), Functional Specifications, User Stories, Use Cases, Process Models, and Requirement Traceability Matrices (RTM). Good understanding of data-driven solutions, including reporting, dashboards, data flows, analytics, and exposure to AI/ML, automation, predictive analytics, or digital transformation initiatives. Experience within Banking & Financial Services, Education/EdTech, or similar regulated and data-intensive environments would be advantageous. Proficiency in business analysis and collaboration tools such as Jira, Confluence, Visio, Microsoft Excel, Power BI, Tableau, or SQL, with experience supporting testing, validation, and solution implementation activities. Strong stakeholder management, communication, analytical, and problem-solving skills, with the ability to work effectively within Agile/Scrum delivery teams and collaborate with business and technical stakeholders. Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile. This is in partnership with Employment and Employability Institute Pte Ltd ("e2i"). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i's PDPA. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies . You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOL Singapore Pte Ltd - RCB No. 200007268E - EA License No. 01C4394 - EA Personnel Reg.No. R23118145 (Siow Ee Sheng)

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