Process Improvement Manager (Finance 12 month FTC)

Responsibilities

• Uncover, understand and deliver Process Improvement initiatives.
• Accountable for the approach and act as a single point of contact throughout delivery of BAU.
• Lead the project team to understand and document processes, customer views, identification and validation of problems and 'waste', agreeing the most appropriate opportunities for improvement.
• Build the enablement of Power Apps and AI solutions e.g. Power BI, Agents etc.
• Collaborate to identify solutions and agree the best way forward with SMEs, and suppliers.
• Track delivery of improvement projects, and manage plans, risks, issues, dependencies.
• Ensure the Group Cost Management is engaged in Process Improvement, with active participation, PI infrastructure, communications, recognition, and developing skill sets.
• Share knowledge of Process Improvement across Finance; building skills in others.
• Why join us?
• If you think all banks are the same, you're wrong. We're a pioneering, fast-changing business that's shaping finance as a force for good. If you're after a role where you can have an impact and do the best work of your career, you've just found it.

Requirements

• 3 years or more experience in identifying and delivering process improvements or change initiatives through Lean / Lean Six Sigma / Agile / Change management approaches.
• 3 years or more experience working in Finance.
• 12 months or more experience developing Power Apps or AI Solutions e.g. Power Automate, Agents.
• Excellent communication and stakeholder management.
• And any of these would be great:
• Experience driving cultural change and/or capability uplift.
• This is a place for you
• We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.
• We want to ensure all our candidates have the opportunity to shine. Please let us know if there is anything we can do to make the sure the assessment process works for you.
• Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop.
• We also offer a wide-ranging benefits package, which includes:
• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies
• Ready for a career where you'll learn and thrive? Apply today and find out more.
• We keep

Benefits

Additional Information

End Date Wednesday 08 July 2026 Salary Range £67,023 - £74,470 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary This is an exciting 12-month opportunity to join a high-performing Process Improvement team that's transforming how Finance works. We're particularly excited about the future, with a strong focus on automation, AI, Copilot, Power BI and Power Automate. Whether it's building new insights through visualisation, automating manual processes or helping teams embrace emerging technologies, you'll be at the forefront of driving innovation across Finance. Job Description JOB TITLE: Process Improvement Manager (Finance 12-month Fixed Term Contract) SALARY: As per range LOCATION(S): Edinburgh New Uberior House HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About this opportunity This role is within the Group Cost Management team, where you'll be driving large process improvement initiatives through collaboration with Finance SMEs across Group Cost Management and the wider Finance teams, partnering with Finance colleagues to simplify processes, solve complex challenges and deliver smarter ways of working. Using Lean, Six Sigma, Agile and Change Management approaches, you'll help turn ideas into meaningful outcomes that make a real difference!

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