HS Onboarding Associate
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About the role
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . The company is looking for an HS (High Speed) Onboarding Associate to join the Risk & Underwriting Team. Reporting directly to the Team Leader, they will provide support to the company globally and will work closely with team members and team lead on a wide range of day-to-day issues.
Responsibilities
- Carry out business model checks of small merchants onboarding under the payment facilitator
- Performing KYC (Know Your Customer) checks to verify identity and legitimacy
- Conducting AML (Anti-Money Laundering) assessments to evaluate potential financial crime risks
- Using internal systems such as Salesforce to access and manage merchant data
- Working with external verification tools and portals, including Visa, Mastercard, and World-Check
- Liaising directly with internal teams, such as Legal, Fraud, Financial Risk, and Sales Operations Managers to obtain KYC documentation
- Ensuring that data storage, whether electronic or physical, is in line with internal and regulatory requirements
- Liaising with other teams to ensure compliance with the relevant Card Schemes Rules and Regulatory requirements as pertain to merchant application files
- Escalate with the company's governance structure, as appropriate, any identified GAPs, deficiencies, or requirements to ensure compliance with internal and regulatory requirements and policies
- Ensuring that service-level agreements (SLA) are met
- Assist with other Ad hoc tasks which may arise from time to time as needed
- The ideal candidate will bring:
- Experience in Underwriting as well as Card Acquiring will be considered an asset, but is not a requirement
- Possess excellent organizational and interpersonal communication skills
- Have strong work ethic and attention to detail
- Be highly organized, pro-active, and able to work on own initiative
- Be a team player and able to meet strict deadlines
- Be fluent in oral and written English
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