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Account Manager - Energy Oil & Gas

External
coorstek logoCoorstek · Benton, AR
ContractOn-site2w ago
CRMForecastingLeadership
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Responsibilities

  • Lead customer engagement and account strategy across Oil and Gas operators, OEMs, and service companies.
  • Serve as the primary commercial interface with customers at the program, sourcing, and executive decision level.
  • Develop and execute structured win-back strategies with clear milestones and success criteria.
  • Position CoorsTek as a solutions partner focused on performance, reliability, and total cost of ownership.
  • Acts as liaison between development, engineering, production, planning, shipping, accounting, sales, distributors, and customers to effectively manage customer needs.
  • Opportunity and Pipeline Management
  • Build and manage a disciplined pipeline aligned to defined applications, qualification paths, and revenue timelines.
  • Prioritize opportunities based on strategic fit, technical feasibility, and commercial value.
  • Drive timely decision-making to advance, reshape, or exit opportunities.
  • Proactively monitor and assess opportunities within adjacent energy sub-markets (e.g., advanced ceramic seals for nuclear energy applications) to support strategic cross-selling and expansion of CoorsTek's portfolio positioning.
  • Cross-Functional Execution
  • Partner closely with technical leadership to ensure solution integrity, manufacturability, and qualification success.
  • Collaborate with product management on product positioning, pricing strategy, and plant-level alignment.
  • Work with internal commercial connectors to accelerate customer access, introductions, and trust-building.
  • Ensure customer commitments align with operational capability and margin expectations.
  • Pricing, Demand Plan and CRM Management
  • Lead pricing discussions and commercial negotiations in alignment with approved frameworks. May include contract negotiations.
  • Manage all accounts through CRM updating pipeline, contacts, trip reports, call plans and Account Plans.
  • Receive guidance from management team to formulate and lead execution of account plans to support company sales and profitability objectives.
  • Own the entire account relationship internally and externally as the company representative for all aspects and needs of the account.
  • Optimize market sales/revenue opportunities by keeping informed of market developments in the field.
  • Contract negotiations and review (including long-term agreements), technical order information, value pricing, ongoing technical support and forecasting customer needs through S&OP.
  • Commercial Discipline and Market Insight
  • Develop and maintain strong understanding of Energy market dynamics, customer investment cycles, and competitive positioning.
  • Represent and builds a positive CoorsTek reputation throughout the market via activities such as trade shows, advertising, strategic partnering and participation with industry organizations.
  • Manage all customers' payment terms and adherence to terms.
  • Create a collaborative effort between CoorsTek sales, engineering and manufacturing to deliver what customers need and actively grow the business.
  • Create demand for CoorsTek products and solutions through proactive selling and education of customers through proposals and other forums.
  • Capture market intelligence to develop conversations with customers on market trends and actions. Shares market data with Strategic insights for comprehensive overview and market development.
  • Ability to understand complex customer needs both tech

Additional Information

It's exciting to work for a company that makes the world measurably better. We're committed to bringing safety, quality, and customer focus to the business of advanced ceramics manufacturing. Job Title Account Manager - Energy Oil & Gas As the Energy Oil & Gas Market Account Manager, you will be responsible for driving profitable growth of CoorsTek advanced ceramic components, including Alumina (Al2O3), Silicon Nitride (Si3N4), Silicon Carbide (SiC), Yttria/MgO Partially Stabilized Zirconia in Oil & Gas market through customer win-backs, new customer acquisition, and application expansion. This role owns commercial outcomes and operates within a structured execution model supported by dedicated technical leadership, product management, and internal commercial connectors. You will also be responsible for excellent customer service, and technical assistance. Roles & Responsibilities: Primary Accountabilities Revenue growth and margin expansion within the Energy Oil & Gas segment. Recovery of targeted lost or dormant customer accounts. Identify, develop and maintain business growth opportunities with customers in Energy Oil & Gas segment, including downhole tool components, wear-resistant, pump and valve applications (e.g. advanced ceramic seal components, liners, sleeves, valves, rupture disks). Build and maintains strong relationships with new and existing key customer contacts including design engineers, scientists, buyers, program managers and executives. Develop short and long-term commercial opportunity pipeline for new and existing markets and accounts.


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