Director of Radiology - Toledo Hospital - Radiology Administration

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Location: Toledo Hospital Department: Radiology Administration Weekly Hours: 40 Status: Full time Shift: Days (United States of America) Job Summary: The director has responsibility of radiology services at Toledo Hospital, including the resource pool, and any other department(s) or service(s) that may be periodically assigned. He/she designs, directs, and implements processes to measure, assess, and improve the performance of hospital and systemwide functions and departments as assigned. Additionally, the position partners with radiology providers to assess operational processes, enhancements for improvement and efficiency, and leads the development of new techniques, services, and programs that will improve employee, patient and, physician satisfaction, in support of the organization's mission. Under the direction of the Vice President of Operations, System Radiology, will collaborate with senior leadership members in monitoring, recommending and implementing plans for improving efficiency, decreasing expenses and improving satisfaction scores. ACCOUNTABILITIES Plans, organizes and directs all professional and programmatic activities in accordance with professional, regulatory, and accrediting standards in alignment with the ProMedica mission, goals and values. This position supervises personnel in multiple departments and locations as well as oversight of hospital(s) and system wide functions. Monitors and manages radiology physician groups, respiratory, and sleep medical directors and vendor contracts. Ensure radiology physician groups and medical directors are compliant with policies, procedures, and established metrics. Monitors and manages university and/or community college academic agreements in place for radiology. Serves as Radiation Safety Committee chair for Toledo Hospital and other hospitals assigned. Participates with recommendations of nursing practice guidelines, policies and procedures that align with ProMedica's professional practice model and evidence based practices. Ensures facilitation, implementation and monitoring of clinical and safety performance standards. Establishes a formal means of accountability for those to whom the duties are assigned. Coordinates and integrates interdepartmental and intradepartmental services with an emphasis on teamwork, cooperation and customer service. Ensures that performance improvement activities are implemented in areas of responsibility. Actively participates in and with the governing body, hospital leadership, and medical staff in the hospital's decision making structures and processes. Monitors operating budgets and operating efficiency of applicable departments. Recommends and implements changes to comply with budget and standards. Participates in planning and implementation of strategic planning. Approves, monitors and maintains direct reports' accountability for operating budgets. Ensures a sufficient number of qualified, competent staff based on patient and procedure volume trends in alignment with operating budget guidelines. Serves as a role model by exhibiting positive customer service behavior. Reinforces good customer behaviors among employees. Maintains excellent relationships and on-going communication with various matrixed services, service lines, system departments, as well as related business units. Supports the effective operations for hospital facilities, off-site locations and acute care sites. Performs all other duties as assigned. Leadership Competencies 1. Mission/Vision Understands, acts on, and is dedicated to the System/BU mission and vision. Thinks and acts from a decentralized and systems perspective. Places customers, patients, and family needs before all other objectives. 2. Knowledge Stays informed on industry and professional/functional level. Understands the complex issues facing the organization. Exhibits the appropriate level of industry, professional/functional knowledge and modifies the priorities and responses as necessary. 3. Innovation/Creativity Creates an atmosphere that challenges the "status quo"; receptive to change/risk. Originates and adapts new ideas to achieve objectives. 4. Decision Making/Judgement When possible, completes an in-depth analysis of problems, consequences and alternative solutions before making decisions. Seeks input from others. Initial actions and decisions are timely and accurate. 5. Leadership/Performance Management Carefully evaluates and balances System, BU, and individual objectives. Develops and achieves challenging and attainable objectives. Engages staff in continuous evaluation and improvement. 6. Teamwork/Communication Creates a climate of objectivity, cooperation, recognition, contribution, and trust. Makes and keeps commitments. Listens carefully, communicates clearly, and beyond a "need-to-know: basis. Removes obstacles and resolves conflict. 7. Operations Effectiveness Develops/adheres to budgets and plans activities to efficiently achieve objectiv

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