Claims Adjuster Trainee - North Carolina
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Responsibilities
- Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)
- Identifies customer needs and works to meet those needs using appropriate customer service skills
- Applies a basic understanding of systems and technology used within the company
- Partners to determine subrogation or fraud potential and how to handle
- Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
- Begins recognizing and identifying body parts of a vehicle and other potential property damage
- Supervisory Responsibilities
- This job does not have supervisory duties.
- #LI-LG1
Requirements
- Automobile Accidents, Call Center, Customer Service, De-Escalation, Detail-Oriented, Insurance Industry, Insurance Policies, Investigative Thinking, Multitasking, Negotiation, Stress Management
Benefits
Additional Information
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. Job Description The Claims Inside Auto Trainee Analyst II is responsible for investigating and confirming the facts of loss for automobile accidents. This role determines coverage, liability, damages and otherwise adjusts and negotiates claims within authority. ** We are seeking motivated individuals to begin a rewarding career in the insurance industry as Claims Adjuster Trainees! In this role, you'll be responsible for investigating and verifying the details of automobile accidents, including obtaining police reports, collecting witness statements, confirming coverage, and determining liability. The ideal candidates are detail-oriented, enjoy investigative work, and are passionate about helping others navigate challenging situations. This is an in-office position located at either our Charlotte or Winston-Salem, NC offices, with the next training class starting in July. **
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