Operations Supervisor - 7am Start
External
Owensminor · West Deptford, NJPrepare for this interview
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About the role
Leads distribution center operations by managing teams, driving performance across safety, quality, and productivity metrics, and ensuring efficient day-to-day execution. Coaches and develops staff while improving processes. Ensures compliance, strong customer service, and operational excellence in a fast-paced environment. Core Responsibilities Directs Operations activities and teammates for one or more functions within a Distribution Center (DC). Manages teammate time, attendance, and schedules (work shift, vacation) for assigned functional area(s). Provides proactive performance feedback to teammates within assigned functions, assisting teammates, providing coaching and corrective action where needed. Oversees assigned functions' training, ensuring teammates receive appropriate training for their assigned job functions. Makes succession planning recommendations, assisting in identifying, attracting, developing, coaching, and retaining talent. Works with Operations leadership to execute initiatives to improve DC metrics that drive financial performance. Recommends expenses and capital investments for assigned functions. Responsible for achievement of assigned functions' Key Performance Indicators in the areas of Safety, Quality, Productivity, and Turnover. Makes recommendations and implements customer service for assigned functions, resolving issues relating to service quality, pick pack and ship requirements, and deliveries. Coordinates with local Account Management team, Transportation, Client Engagement Center (CEC), and Corporate Operations as needed. Supports and implements the conversion of new customers at the DC to ensure successful implementation of new business. Supervises assigned functions' adherence to company developed SOP's / WI's for warehouse management and transportation. Supports the monitoring and reporting of assigned functions' performance, assisting with implementing root cause analysis to consistently work towards improving teammate relations, customer quality, and operational efficiency. Ensures adherence to all regulatory requirements regarding scheduled drugs, hazardous material, dating merchandise, storage requirements and reporting agencies (DOL, DEA, FDA, OSHA, etc.). Acts as the Designated Representative (DR) for the DC where required by licensing and compliance laws
Benefits
Additional Information
Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere, Life Takes Care™. Global Reach with a Local Touch 140+ years serving healthcare Over 14,000 teammates worldwide Serving healthcare partners in 80 countries Manufacturing facilities in the U.S., Honduras, Mexico, Thailand and Ireland 40+ distribution centers Portfolio of 300 propriety and branded product offerings 1,000 branded medical product suppliers 4,000 healthcare partners served
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