Student Management Officer

Responsibilities

• School Discipline & Case Management
• Collaboration: Partner with the Student Engagement and Discipline (SED) / Student Management (SM) Committee teams to implement positive discipline strategies.
• Investigation: Conduct fact-finding and case investigations by reviewing CCTV footage, interviewing relevant stakeholders (teachers, staff, students), and preparing comprehensive findings/recommendations.
• Administration: Process late-coming students, maintain updated documentation/records, and compile incident reports.
• Student Supervision: Supervise and support students undergoing internal suspension or detention, and actively locate unaccounted students.
• Deterrence: Proactively detect, deter, and report prohibited student activities, such as vaping and smoking.
• Patrol Duties & Student Supervision
• Presence: Maintain a highly visible presence to promote good student behavior, grooming, and appearance.
• Patrol Areas: Conduct regular patrols in designated zones including:
• School Canteen: Maintain order and manage minor conflicts during recess and lunch breaks.
• Free Play Areas: Ensure safe use of equipment and de-escalate peer conflicts.
• Toilets: Monitor for inappropriate activities (vaping/smoking).
• Surrounding Community: Patrol nearby blocks and build partnerships with community stakeholders (residents, stall vendors, grassroots networks) to monitor student behavior outside school bounds.
• School Operations & Event Support
• Events: Provide logistics and student management support during school events (e.g., Annual Run, Cohort Camps, Emergency Exercises).
• Examinations: Assist the Examination Committee with escort duties and invigilation support for special rooms.
• Stakeholder Meetings: Support meetings and conferences involving parents and students.
• Non-Student Days: Assist in administrative and operational reviews on days when students are not in school (e.g., safety protocols, emergency preparedness, and facility maintenance).
• Job Requirements
• Qualifications & Experience
• Education: Minimally a bachelor's degree in any discipline.
• Experience: At least 5 years of working experience in managing youth .
• Valued Background: Prior experience in managing/supervising teenagers regarding disciplinary proceedings, case management, or behavioral support is strongly valued.
• Preferred: Former personnel from national uniform services are highly preferred.
• Skills & Competencies
• Technical Skills: Proficient in Microsoft Office applications for compiling reports and documenting cases.
• Soft Skills: Strong organizational, interpersonal, and communication skills.
• Attributes: Must be emotionally stable, resilient, culturally sensitive, and capable of maintaining a firm yet caring approach.
• Conflict Resolution: Proven ability to defuse high-tension situations, mediate peer conflicts, and guide behavioral issues while acting as a positive role model.

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Company Intel

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