Benefits and Leave Partner

Responsibilities

• Employee Benefits Lifecycle Management
• Administer employee benefits programs including medical, dental, vision, life, disability, FSA/HSA, COBRA, and 401(k)
• Own benefit enrollments, qualifying life events, and employee data changes within HR systems
• Respond to employee inquiries regarding benefits eligibility, coverage, and claims, providing an exceptional level of customer service to our internal and external partners (HRBPs, employees, etc.)
• Drive leave of absence programs including FMLA, STD/LTD, military leave, and applicable state leave programs; manage cases from intake through return-to-work
• Own accommodation processes, including ADA requests, in partnership with HR and Legal as appropriate
• Invoice & Billing Administration
• Review vendor invoices against contracts and statements of work
• Partner with third-party administrators and vendors to ensure accurate and timely processing of benefits and leave requests
• Resolve discrepancies with vendors, hiring managers, and Finance to ensure billing accuracy.
• Partner cross-functionally with Accounts Payable to ensure timely processing and payment.
• Compliance & Data Integrity
• Own and maintain accurate records and ensure compliance with federal, state, and company policies (e.g., FMLA, ADA, COBRA, ERISA)
• Lead and/or support benefit audits
• Own open enrollment activities including system testing, communications, and auditing
• Document and maintain standard operating procedures and internal resources to support consistent program administration
• Stakeholder & Vendor Management
• Act as main point of contact for benefits inquiries to all internal and external stakeholders
• Partner with Legal, Procurement, and HRBPs to address vendor performance, service-level agreements, and pricing.
• Produce regular reports and analytics on benefit trends, costs, and utilization.
• Continuous Improvement
• Recommend enhancements to benefit offerings processes, policies, and tools
• Stay current on benefits compliance requirements and market practices.

Requirements

• B.A. or B.S. (or equivalent experience) in Human Resources, Business, or related field
• 3-5 years of experience in benefits administration and/or leave management
• Working knowledge of applicable regulations including FMLA, ADA, COBRA, ERISA, and state leave laws
• Experience working with HRIS systems (e.g., Workday) and benefits/leave administration tools
• Strong attention to detail and ability to manage multiple priorities in a fast-paced environment
• Excellent communication and customer service skills, with the ability to handle sensitive and confidential information
• Experience working with third-party administrators and vendors strongly preferred
• Proven ability to manage multiple priorities and deadlines
• Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.
• WHY WORK FOR ALARM.COM ?
• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.
• Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week .
• COMPANY INFO
• Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com 's technology to secure, monitor, and manage their environments from any

Benefits

Additional Information

The Benefits and Leave Partner is a hands-on administrator responsible for delivering a seamless benefits and leave experience for Alarm.com employees. In this role, you'll own the full lifecycle of our benefits programs - medical, dental, vision, 401(k), FSA/HSA, COBRA, and more - while managing leave of absence cases from intake through return-to-work. You'll serve as the primary point of contact for employees and HR partners navigating benefits questions, qualifying life events, and accommodation requests, and you'll work cross-functionally with Finance, Legal, and third-party vendors to keep our programs running accurately and compliantly. This role is a strong fit for someone who thrives in the details, takes ownership of their work, and genuinely enjoys helping people navigate complex benefit situations.

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