General Manager

Requirements

• Demonstrated experience leading a home services, trades, or field-operations business with full P&L responsibility - HVAC, plumbing, electrical, or similar preferred.
• Strong financial acumen: comfortable with income statements, budget variance analysis, and using data to drive daily operational decisions.
• Proven track record of developing frontline and management-level talent - people leave your teams better than they arrived.
• High presence and accountability orientation: you lead from the field, not from a spreadsheet, and your team knows it.
• Clear, direct communicator who gives real-time feedback, sets unambiguous expectations, and holds the line without drama.
• Experience within a multi-brand, PE-backed, or high-growth platform environment is a plus - comfort with change and a bias for standardization where it makes sense.
• Undergraduate degree preferred but not required; results and track record matter more.

Additional Information

The General Manager of a Sila Maryland brand is the senior leader of their location - a true owner-operator who commands the full business with clarity, urgency, and accountability. You are responsible for every dimension of performance: your people, your customers, your P&L, and your culture. This role sits within Sila's growing Mid-Atlantic platform and reports to the AVP, Delaware, Maryland & Virginia (DMV). You operate with meaningful autonomy and are expected to use it well - making sharp daily decisions, developing your leadership team, and driving sustainable growth in your local market. Sila's shared services (HR, Finance, Marketing, Operations) exist to support you, not replace your judgment. The best Sila GMs are students of their business. They know their numbers cold, they're present in the field, and they build teams that don't need to be micromanaged - because expectations are clear, coaching is consistent, and accountability is real. If that's how you lead, this is the role for you.

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