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Manager, SAP Business Solutions LATAM

External
riministreet logoRiministreet · Sao Paulo, Brazil
Full-timeHybrid2w ago
AgileAWSComplianceDocumentationLeadershipSalesforce
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About Rimini Street, Inc. Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software and a Salesforce and AWS partner. The Company has operations globally and offers a comprehensive family of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software, and enables clients to achieve better business outcomes, significantly reduce costs and reallocate resources for innovation. To date, over 5,300 Fortune 500, Fortune Global 100, midmarket, public sector, and other organizations from a broad range of industries have relied on Rimini Street as their trusted enterprise software solutions provider. To learn more, please visit riministreet.com, and connect with Rimini Street on Twitter, Instagram, Facebook, and LinkedIn. (IR-RMNI). We are actively seeking a SAP Business Solutions Manager (Latin America). This is a hybrid position (São Paulo office). Position Summary The SAP Business Solutions Manager - Latin America (LATAM) is responsible for ensuring SAP product compliance with complex tax and regulatory requirements across the LATAM region, with a primary focus on Brazil. This role serves as the primary liaison between clients, stakeholders, and delivery teams, managing product backlogs, priorities, and delivery timelines to ensure legislative compliance and maximum client value. This position provides deep SAP product and functional expertise, translating evolving tax and regulatory requirements into actionable user stories, designs, and test strategies within an Agile (Scrum) environment. The role oversees SAP LATAM Business/Functional Analysts and partners closely with Development, QA, Support/AMS, Professional Services, Sales, and global leadership teams to deliver high-quality, compliant, and timely product updates. The SAP Business Solutions Manager follows tax and regulatory changes end-to-end-from discovery through successful implementation and client delivery-ensuring mission-critical enterprise applications remain compliant. This role reports directly to the Director, Business Solutions - LATAM . Essential Duties and Responsibilities Manage SAP LATAM teams to ensure total product compliance with all applicable legislation and regulations through the analysis of each tax and legislative change and production of User Story and Design detailing the impact to a specific SAP module and the impact the change will have from a overall process perspective ensuring the team has successful development and delivery of tax and regulatory updates for LATAM for our clients. Own and manage SAP LATAM products to maximize value by developing business cases and prioritizing epics, themes, and stories aligned with product strategy and legislative deadlines. Ensure delivery of high-quality, client-facing end-user documentation that clearly explains system functionality and business process impacts, suitable for Sales and Marketing use. Partner closely with Support/AMS and Professional Services leadership to address GPD-related issues, including escalated client cases, from triage through resolution. Support senior leadership initiatives including promotion of standardization of processes globally. Support Sales cycle by acting as a Product/Process SME for SAP LATAM clients. Support On-boarding of new clients to ensure a successful transition to our products. Collaborate with Development and QA Management Team with planning activities related to product specific Tax & Regulatory updates (i.e., bundle scheduling, project planning and tracking, etc.). Define, communicate, and maintain the SAP LATAM product vision with internal teams and stakeholders. Maintain strong, professional communication with clients and stakeholders, incorporating feedback into product planning and execution. Provide a forward-looking roadmap through sprint reviews, product roadmaps, and a well-prioritized backlog to meet compliance and delivery commitments. Lead SAP Business/Functional analysts and coordinate development teams to determine scope and priorities for product development cycle. Inspire and motivate the development teams to deliver complete, innovative, and exciting solutions with an appropriate sense of urgency. Lead, manage and collaborate with cross-functional teams, business partners and stakeholder management for product. Ensure product defects are fully analyzed, root cause identified, and corrective action identified. Build and maintain strong working relationships with Support, AMS, Professional Services, and global leadership teams. Assist with or produce client educational information, presentations, webinars, etc., using a variety or tools and communication modes. Required Qualifications 10+ years of progressive SAP experience across multiple functi


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