Business Services Lead - Employer Focused (930441)

About the role

Employer Engagement and Workforce Consulting Develop, cultivate, and maintain strategic relationships with employers, industry associations, economic development organizations, educational institutions, and community partners throughout Franklin County. Collaborate with the Workforce Development Board Business Solutions Team, and in-demand industry sector representatives to identify workforce challenges, talent needs, and business growth opportunities. Serve as a workforce consultant to employers by assessing workforce needs and recommending customized workforce solutions, recruitment strategies, talent pipeline initiatives, incumbent worker training opportunities, and workforce development resources. Establish and maintain frequent contact with employers to identify hiring needs, workforce trends, skill gaps, and opportunities for workforce system engagement. Develop and maintain comprehensive knowledge of local labor market conditions, industry trends, economic development initiatives, and workforce demands affecting employers throughout the region. Promote awareness and utilization of OhioMeansJobs Columbus-Franklin County workforce services through outreach to employers, community leaders, workforce partners, and business organizations. Enlist the cooperation and support of community leaders, employer organizations, chambers of commerce, and industry associations to increase employer participation in workforce programs and services. Workforce Strategy and Business Development Develop and implement employer engagement strategies aligned with Workforce Board priorities and regional economic development initiatives. Identify opportunities to expand employer participation in workforce programs, training initiatives, apprenticeships, incumbent worker training, and sector partnerships. Collaborate with workforce partners and economic development organizations to address workforce shortages and emerging talent needs. Support business retention and expansion efforts by connecting employers to workforce resources and solutions. Talent Acquisition and Workforce Solutions Develop a diverse portfolio of employment opportunities and workforce solutions that align with employer needs and support career advancement opportunities for job seekers. Conduct strategic talent searches and workforce matching activities by evaluating candidate qualifications, transferable skills, training credentials, and employer requirements. Assist employers in recruiting, interviewing, screening, and hiring qualified candidates by providing workforce expertise, recruitment support, and labor market intelligence. Collaborate with case management, career services, and workforce development staff to facilitate successful job placements and workforce outcomes. Maintain current and comprehensive information regarding local employment opportunities, industry hiring trends, and employer workforce needs. Provide workforce intelligence and hiring trend information to internal staff to improve service delivery, candidate referrals, and workforce planning activities. Coordinate employer presentations, industry information sessions, and workforce readiness events that educate job seekers regarding employment opportunities, workplace expectations, and career pathways. Labor Market Analysis and Performance Management Analyze labor market data, workforce trends, economic conditions, and industry workforce demands. Prepare workforce reports, presentations, recommendations, and business intelligence summaries for employers, leadership, and workforce stakeholders. Monitor employer engagement outcomes and evaluate the effectiveness of workforce initiatives. Develop recommendations for continuous improvement based on performance data and employer feedback. Workforce Program Development and Implementation Support the development and implementation of workforce initiatives, sector strategies, employer partnerships, and special projects. Participate in strategic planning activities related to workforce development and employer services. Identify innovative approaches to workforce challenges and recommend program enhancements. Contribute to grant-funded initiatives and workforce development projects that support regional workforce priorities. Rapid Response and Workforce Transition Services Collaborate with the Rapid Response Team to support employers and workers impacted by layoffs, closures, or workforce disruptions. Assist in developing workforce transition strategies and reemployment initiatives. Coordinate employer engagement activities related to workforce recovery and talent redeployment efforts. Conduct ongoing employer follow-up activities to assess customer satisfaction, evaluate workforce outcomes, and identify opportunities for continuous improvement. Analyze employer feedback, workforce performance metrics, and labor market data to develop recommendations for enhancing workforce services and employer engagement strategies. Maintain accurate records

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