Sales Coach

Responsibilities

• 1-1 mentoring of sales staff (surveyors) Daily short interval management and coaching of underperforming sales staff
• Ensuring sales staff are following the sales process properly
• Business Development & relationship management coaching and training with sales staff
• Time management and organisational coaching and training to ensure sales staff are as effective as possible
• Training on body language, positive engagement with customers, time sensitivity in sales, rapport building, empathy and concern for the customer
• Anything else relevant to sales performance for these individuals
• Other Responsibilities
• Training branch managers to manage the sales process and their sales people
• Company sales training for sales, management, customer service and technicians
• Contributing to the continuous improvement of Timberwise Sales Strategy & process including by assisting in the delivery of improvements and changes
• Mapping and documenting Timberwise consultative sales process including objections and customer resolutions
• Training and coaching "rookie" and new starter sales staff in the "Timberwise way"
• Analyse and advise on Timberwise sales pipeline management, product offering, marketing
• Undertake customer insights interviews and analysis to assist with strengthening Timberwise sales process and offering
• Must Display
• Track record for improving underperforming sales individuals
• The ability to inspire and motivate individuals
• The ability to rapidly build rapport and trust
• The ability to influence and drive permanent change in behaviours
• The ability to hold individuals accountable
• Track record in a sales training and coaching role
• Adaptability and a willingness to work with technical staff with varying characteristics, strengths & weaknesses
• An impressive personal track record for sales delivery
• An impressive personal track record for Business Development and business relationship management
• Sales management experience
• Useful to Have
• Construction industry experience

Benefits

Additional Information

Robert Walters are working in partnership with Timberwise which is a family run specialist construction business located throughout England, Wales and Scotland that has been trading for over 50 years. The company aspires to improve people's lives through a range of property preservation services from basement waterproofing to timber treatments. Timberwise prides itself on the values of honesty, integrity, reliability and teamwork. The company offers a fantastic work environment and believes that people are what make the difference in the business. Timberwise operates a model where surveyors specify jobs for clients on site, provide a survey report/recommendation/sales proposal and subsequently sell/close for the contracting work, which we then undertake with our in house specialist technician team.

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