Senior Director of Executive Communications, EVP/COO Office

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Position Summary The Senior Director of Executive Communications for the EVP/COO serves as the principal communications strategist and senior communications lead for the EVP/COO. Embedded within the Office of the EVP/COO and fully integrated within Loyola Marymount University's Marketing, Communications, and External Relations (MarComm) division, this position helps shape, prioritize, and communicate the executive agenda that supports the university's administration, operations, organizational effectiveness, while advancing institutional reputation, and external engagement priorities. This role functions as a strategic thought partner to the EVP/COO and as the office's senior communications counterpart to colleagues who support the President and the Provost. The Senior Director advises on narrative, message strategy, timing, audience segmentation, channel selection, communications related to operational change management, and issues sensitivity, ensuring that communications from the Office of the EVP/COO are aligned with institutional priorities, governance processes, and the university's broader communications strategy. The Senior Director translates complex operational, financial, technical, organizational, and reputational matters into clear, timely, and audience-appropriate communications. The position develops executive messaging, recurring leadership communications, thought leadership content, briefing materials, and integrated communications plans that help the university community understand institutional decisions, operational priorities, why they matter, how they are implemented, and how they support the university's priorities and long-term vitality. The Senior Director is expected to integrate best and emerging practices - including the responsible use of artificial intelligence and other AI-enabled technologies - into day-to-day communications work. This includes using AI tools to accelerate research, synthesis, drafting, analytics, workflow management, and content production in ways that improve productivity and efficiency, speed, and outcomes while preserving human judgment, confidentiality, accessibility, accuracy, ethics, and institutional voice. In this role, communications are treated not simply as outputs, but as a leadership discipline that builds clarity, trust, transparency, alignment, and institutional momentum. Position Specific Responsibilities/Accountabilities Executive Communications Strategy, Counsel, and Planning Serve as the primary and principal communications strategist for the EVP/COO, advising on message architecture, positioning, timing, sequencing, stakeholder implications, and reputational considerations. Develop proactive annual, quarterly, and initiative-specific communications strategies and roadmaps that support the priorities of the Office of the EVP/COO and advance understanding of key operational and organizational initiatives across the university. Develop and execute a comprehensive executive visibility strategy for the EVP/COO, identifying opportunities to advance operational priorities through strategic communications, speaking engagements, thought leadership, digital platforms, and other high-impact channels. Develop and implement a strategic digital and social media approach for the EVP/COO that advances key operational priorities, amplifies executive thought leadership, and aligns with LMU's broader digital and social media strategy. Translate the EVP/COO's direction, feedback, and priorities into clear communications objectives, integrated plans, editorial calendars, production schedules, and measurable deliverables. Anticipate communications needs related to complex, recurring, systemic, cross-functional, or high-visibility matters before they become urgent, and prepare messaging strategies that enable timely and confident executive communication. Exercise independent editorial and strategic judgment on behalf of the EVP/COO, escalating appropriately when clarification, alignment, or executive review is required. Executive Writing, Thought Leadership, and Content Development Develop and maintain an executive voice for the EVP/COO that is clear, credible, operationally grounded, forward-looking, and aligned with LMU's mission, brand, and tone. Research, draft, edit, and finalize executive-level communications across multiple formats, including campus messages, leadership updates, speeches and remarks, executive correspondence, briefing materials, presentations, reports, FAQs, and external facing-content such as blog posts and op-eds. Develop and manage executive digital and social media content and engagement strategies, including drafting posts, identifying opportunities for timely digital commentary, and coordinating an editorial calendar across digital platforms to ensure consistency with institutional voice and priorities. Translate complex operational, financial, policy, technical, risk, and organizational subject matter into compell

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