Business Operations Specialist (Open to both U.S. Citizens and Federal Employees)

About the role

This position is located in the Office of Facilities and Infrastructure Management, United States Merchant Marine (USMMA). To meet the minimum qualifications for this position, you must meet either the education or specialized experience requirements for the grade at which you are requesting consideration. To qualify for the GS-09 on Experience, you must have at least one year of experience equal or equivalent to the GS-07 it must include: Experience assisting with business operations, administrative processes, workflow coordination, or organizational support activities. Experience collecting, tracking, and preparing reports, correspondence, spreadsheets, or operational data to support office or program functions. Experience supporting administrative activities such as scheduling, travel coordination, procurement tracking, budget support, or executive support functions. To qualify for the GS-09 on Education alone, you must have: 2 years of progressively higher level graduate education leading to a master's degree or have been awarded a master's or equivalent graduate degree. You can also qualify based on a combination of graduate education and experience. This must be fully supported by your resume and transcripts, provided with your application. To qualify for the GS-11 on Experience, you must have at least one year of experience equal or equivalent to the GS-09 it must include: Experience analyzing workflows, administrative processes, or operational activities to identify inefficiencies and recommend improvements. Experience collecting, analyzing, and presenting operational, workforce, financial, or program data through reports, dashboards, briefings, or performance tracking tools. Experience coordinating administrative operations including executive support, travel, procurement, budget tracking, project coordination, or process improvement activities within an organization. To qualify for the GS-11 on Education alone, you must have: 3 years of progressively higher level graduate education leading to a Ph.D. degree or Ph.D. or equivalent doctoral degree. You can also qualify based on a combination of higher level graduate education and experience. This must be fully supported by your resume and transcripts, provided with your application. To qualify for the GS-12 on Experience, you must have at least one year of experience equal or equivalent to the GS-11 it must include: Experience leading or managing business operations, workflow improvement initiatives, or organizational process improvement efforts involving multiple offices or stakeholders. Experience analyzing and synthesizing operational, financial, workforce, or program data to develop executive-level reports, briefings, recommendations, or strategic decision-support materials. Experience providing senior-level administrative and operational support including executive coordination, budget oversight, procurement support, internal controls, and resolution of organizational issues. You cannot qualify on education at the GS-12 level; you must have experience. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Organizational Performance Analysis - Knowledge of the methods, techniques, and tools used to analyze program, organizational, and mission performance; includes methods that deliver key performance information (for example, comparative, trend, diagnostic, root cause, predictive) used to inform decisions, actions, communications, and accountability systems. Oral Communication (*) - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving (‡) - Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations. For all types of consideration, experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience For additional information about applying to Federal positions, please click on the following link: https://www.opm.gov/frequently-asked-questions/employment-faq/federal-hiring/how-do-i-apply-for-federal-jobs/ Students enrolled in a qualifying degree program can apply if the anticipated graduation date is within six months

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