Commercial Account Executive, General Business (Melbourne)

Responsibilities

• In the General Business segment, you operate at the intersection of enterprise complexity and portfolio breadth. Your focus is consistent: drive meaningful customer outcomes while growing Salesforce's presence across your territory.
• You will:
• Drive new business and expansion across a portfolio of established organisations (500-2,000 employees)
• Represent the full Salesforce Customer 360 platform, connecting multiple clouds to address complex, cross-functional business challenges
• Develop thoughtful account strategies that balance immediate revenue opportunities with long-term customer value
• Build trusted, multi-level relationships within customer organisations, including executive stakeholders
• Identify whitespace opportunities and expand Salesforce's footprint through strategic cross-cloud positioning
• Lead sophisticated, multi-product sales cycles end-to-end - from discovery and qualification through deal strategy, negotiation, forecasting, and close
• Engage in executive conversations, industry forums, and customer roundtables to shape transformation agendas
• Continuously build platform fluency across Salesforce's evolving product suite and the broader enterprise technology landscape
• Define territory and vertical strategies, identifying priority accounts and executing structured go-to-market plans
• Maintain disciplined pipeline management and forecasting accuracy within a complex, multi-opportunity environment
• Why this matters in GB:
• Unlike highly specialised enterprise roles, you will build broad Customer 360 mastery across industries and use cases, strengthening both your commercial adaptability and long-term internal mobility.
• How we work
• Collaborative SellingSuccess in GB is built through partnership. You will work closely with Business Development, Solution Engineering, Industry Specialists, Alliances, and Customer Success to design and deliver high-impact solutions.
• Account Leadership You will be trusted to shape your territory strategy, prioritise opportunities, and execute with autonomy - supported by structured enablement and leadership guidance.
• Performance with Purpose We measure success through revenue outcomes, customer impact, and quality of execution. High standards are balanced with collaboration, knowledge-sharing, and continuous improvement.
• Continuous DevelopmentThe GB segment provides frequent exposure to complex deal cycles, accelerating learning and deepening cross-cloud expertise. We invest in enablement, mentorship, and clear progression pathways.

Requirements

• You are an experienced sales professional who thrives in complex, consultative environments and is motivated to expand your platform expertise.
• You likely bring:
• At least 5+ years of quota-carrying sales experience in enterprise or complex B2B environments
• Demonstrated experience selling multi-product, platform-based, or business transformation solutions
• A strong track record of achieving or exceeding revenue targets
• Experience engaging senior stakeholders, or the capability and credibility to do so effectively
• A consultative approach grounded in structured discovery and value articulation
• Curiosity and motivation to deepen expertise across multiple products and industries
• Strong commercial judgement and disc

Additional Information

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Salesforce's General Business segment represents a critical growth engine within our Australian go-to-market strategy. Serving organisations with 500-2,000 employees, this segment operates at the intersection of enterprise-level complexity and commercial agility. These customers are established, strategically significant organisations with layered decision-making structures, multi-cloud opportunity, and transformation agendas that require sophisticated solution design. At the same time, their scale allows for velocity, broader portfolio exposure, and meaningful ownership across the full sales lifecycle. For experienced enterprise Account Executives, this role offers the opportunity to broaden platform mastery across Salesforce Customer 360, deepen executive engagement capability, and build diversified revenue experience, strengthening long-term mobility into Enterprise, Specialist, or Leadership pathways.

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