Credit & Collections Specialist I - Remote

Requirements

• High School Diploma or GED or equivalent
• Minimum 1 year of relevant work experience
• 1 year of Prior call center, customer service, collections, or healthcare billing-related work experience
• Additional Job Standards
• Prior work experience with meeting deadlines and weekly goals
• Proficiency in Microsoft Office products, including but not limited to Excel
• Ability to compile and organize data
• Critical thinking skills and a basic understanding of medical and computer skills
• Ability to work independently and manage time effectively
• Dedicated, quiet workspace free from distractions
• Internet download speed of at least 50 Mbps (no satellite internet)
• Equipment must be connected via Ethernet (Wi-Fi, mobile routers, or hotspots are not supported
• Application Window Closes : 6/17/2026
• Pay Range : $17.75 - $18.50/Hour
• All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
• At Labcorp we have a passion for helping people live happy and healthy lives. Every day, we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!
• Labcorp is proud to be an Equal Opportunity Employer:
• We encourage all to apply

Additional Information

Labcorp is seeking a remote Credit and Collections Specialist to join our team! Work Schedule : Monday - Friday; 8:00 AM - 5:00 PM EST; Potential flex time available after training. Job Responsibilities: Follow SOP's to reduce aging AR >60-day balances Outreach to customers by phone, email, and/or letters Handle sensitive information in a confidential manner Prepare updates on account resolution for various levels of leadership Document all activities and attempts to reduce balances Prepare placement packages for outside attorneys for possible litigation Communicate via telephone with operations management, physicians, attorneys, and internal customers Utilize tools to obtain improved billing information Perform research and evaluation of complex projects/assignments to identify and measure financial implications Analyze and determine areas for process improvement and education

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