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Regional Transition Manager

External
bellpartnersinc logoBellpartnersinc · Remote
Full-timeRemote3d ago
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About the role

Join Bell Partners and be a difference maker. At Bell Partners, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates. We proudly serve our community of 85,000+ homes across 13 states and the District of Columbia. As stewards entrusted to contribute with care and appreciation, our 2,000 associates succeed in a dynamic space where everyone impacts. We take pride in producing outstanding results and fostering a work environment that allows everyone to contribute to their fullest potential. We rise above industry standards when every associate embraces their unique role and seizes the opportunity to make an impact. Responsible for assisting the RM/RVP and site team to maintain operational excellence for newly acquired assets through an effective transition process. This position is responsible for transitioning all facets of the community operations, including people and processes, on to the Bell operating platform to ensure optimal performance, including escalating issues, seeking assistance/resources; coordinating with departments, reporting on status of plan and property performance. This position will assist with executing successful dispositions, as well. Essential Functions and Responsibilities: Participate in transition calls to assist in preparing for transition and execute tasks as assigned Act as a support associate to RM/RVP to execute tasks assigned to assist in the effective execution of 90-day plan Support Operations in executing transition action items to ensure property performance Act as internal department liaison to assist in transition action items (service contracts, utility placements, IT functionality, etc.) Lead, direct, and control all facets of the community, following Bell Apartment Living standards and policies, and working within budget guidelines to ensure quality services and a high degree of customer satisfaction Assist Community Manager in setting up Bell library, Bell lease files, and organizing office to comply with Bell policies and procedures Assist Community Manager, RM, and departments in setting up systems (Onesite, Ops Technology, e-payments, Websites, Yieldstar, Level One, EBI, etc.) Lead recruiting effort of on-site team, sourcing talent, reviewing resumes, conducting initial interviews to provide RM with strong candidates for staffing open positions of new acquisitions On-board and train each associate individually on Bell policies, procedures, processes and systems, and work each associate through their learning plans Assist corporate support associates and RM in setting up Bell platform functions as assigned Assist RM/RVP/CM as requested with vendors (research, set up OPS, VMP) Assist RM/RVP/CM as requested in preparing for any investor tours that occur during this transition phase Act as a mentor and resource to the CM through the transition period Be a champion of BAL Hassle-Free Living® Strategy Support multi-site operations at the direction of RM & RVP Provide transition assistance for dispositions (compiling service contracts, pull rent rolls, etc., as requested) Ensure staffing maintained during dispositions Core Competencies: Action Oriented- Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others. Building Effective Teams- Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Business Acumen- Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace. Developing Direct Reports- Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each direct report's career goals; constructs compelling development plans and executes them; pushes direct reports to accept developmental moves; will take direct reports who need work; is a people builder. Problem Solving- Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers. Hiring and Staffing- Has a nose for talent; hires the best people available from inside or outside; is not afraid of selecting strong people; assembles talented staffs. Motivating Others- Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person's hot button and use it to


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