Store Executive

About the role

Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, and guest service. Respond to queries, by resolving issues in a timely and efficient manner to ensure customer satisfaction. Ensure that all personnel are kept well informed of department's objectives and policies. Identify optimal, cost effective use of the resources and educate the team on the same. Ensure to secure used and unused revenue related documents such as Guest checks, Guest Folios, Official receipts, Captain Orders, Paid-out Vouchers, Rebates/Allowance Vouchers, miscellaneous Debit/Credit Vouchers. Check Revenue documents and verify against Revenue sheets. Check that rebates, allowances and adjustments against revenue are properly authorized and legitimate. Reconcile computer generated Guest Ledger Balance against the General Ledger Balance. Prepare other reports, schedules and analysis that may be required from time to time. Perform other duties that may be assigned from time to time. Responsible for all Income Audits and for preparing reports for the same. Responsible for consolidating income reports for all areas of operations. Verify soft count deposits. Audit and account for all control documents and prepare exception reports for all errors. Ensures that the workplace and storage areas remain clean and tidy Respects the instructions and safety guidelines for the equipment (s)he uses Applies the hotel's security regulations (in case of fire etc) Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc). Ensure that both internal control as well as external expenditure must be properly recorded and handled with high integrity and honesty. Bachelor's Degree in Accounting / Finance Additional certificate as a Certified Public Accountant (CPA) will be an advantage Minimum 5 years of experience in a finance or accounting position or 2 years of experience in a similar capacity High degree of professionalism with strong understanding of business acumen Excellent reading, writing and oral proficiency in English language Proficient in MS Excel, Word, PowerPoint, and relevant financial and accounting reporting systems Fully conversant in accounting principles and financial regulation standards Strong leadership, interpersonal and training skills Good communication and customer contact skills Results and service oriented with an eye for details Ability to multi-task, work well in stressful & high-pressure situations A team player & builder A motivator & self-starter Well-presented and professionally groomed at all times

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