Enterprise Account Director

Responsibilities

• Strategic Account Management - Own, protect, and develop relationships that ensure alignment with customer and DuBois strategic objectives.
• Account Planning and Forecasting - Create and own the strategic vision with a plan for execution.
• Growth and Expansion - Identify and pursue opportunities to expand DuBois total portfolio footprint.
• Cross-Functional Leadership - Collaborate with internal teams (sales, technical, operations, finance, marketing, etc.) to deliver integrated solutions and resolve escalations.
• Customer Advocacy - Serve as the customer voice internally.
• Solution Selling and Negotiations - Lead consultative sales efforts, positioning DuBois full portfolio to mee the customers challenges and negotiate contract deals that provide long term protection.
• Market Intelligence - Stay informed on industry trends, customer developments, & competitive activity.
• Must be able to perform the essential functions with or without accommodations.

Requirements

• 7+ years of experience in enterprise or strategic account management, preferably in chemicals, manufacturing, or industrial B2B (Business-to-Business) environments.
• Proven track record of growing complex accounts and managing multi-site relationships.
• Strong business acumen, consultative selling skills, communication (oral and written), negotiation, & presentation abilities.
• Demonstrated success in cross-functional collaboration and internal leadership.
• Proficiency in CRM (Customer Relationship Management) tools (Microsoft Dynamics 365 preferred).
• Strong understanding of market dynamics, competitor activities, and customer needs.
• Ability to analyze market data and develop effective growth strategies.
• EDUCATION QUALIFICATIONS:
• Bachelor's degree in Business, Chemistry, Engineering, or related field required.
• MBA or advanced degree preferred.

Benefits

Additional Information

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. POSITION SUMMARY: Enterprise Account Director leads strategic relationships with DuBois Chemicals' most complex and high-value corporate customers. Acting as the primary corporate-level contact, this role ensures customer satisfaction, retention, and growth across their full portfolio. Responsible to drive deeper engagement, identify expansion opportunities, and foster long-term partnerships with customers committed to collaboration and innovation. Internally, the role connects with cross-functional teams-Sales, Technical, Operations, and Leadership-to deliver seamless customer experiences. Success requires effective communication, strategic thinking, and organizational excellence. Demonstrate the company's core competencies of communication, customer focus, innovation, integrity & ethics, lean & safety, and passion to succeed.

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