Food & Beverage Supervisor

About the role

As a Food & Beverage Supervisor, you will support the Food & Beverage leadership team in the day-to-day operation of our restaurant, bar, room service, and event spaces. You will lead by example, motivate team members, and ensure service standards consistently exceed guest expectations.

Responsibilities

• Supervise daily Food & Beverage operations across all service outlets.
• Lead, coach, and support team members to deliver exceptional guest service.
• Ensure compliance with company standards, health and safety requirements, and food safety regulations.
• Assist with staff training, onboarding, and performance development.
• Coordinate service during busy periods and special events.
• Monitor service quality, guest satisfaction, and operational efficiency.
• Handle guest enquiries and resolve concerns professionally and promptly.
• Support stock control, ordering, and inventory management processes.
• Assist with rostering and labour cost management.
• Promote a positive and collaborative team culture.
• Lead bar operations.

Requirements

• Previous supervisory experience in a hotel, restaurant, bar, or hospitality environment.
• Strong knowledge of Food & Beverage operations and service standards.
• Excellent leadership, communication, and interpersonal skills.
• A hands-on approach with the ability to remain calm under pressure.
• Strong organisational and problem-solving abilities.
• Current LCQ and Duty Manager Certificate (preferred or willingness to obtain).
• Flexible availability, including evenings, weekends, and public holidays.
• A genuine passion for hospitality and creating memorable guest experiences.
• Note: Applicants must have Residency/Citizenship or a valid work visa for New Zealand, to qualify for the shortlist.
• Why Join Radisson Hotel Group?
• Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
• Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development -helping you reach your full potential.
• Experience the Team Spirit - Join a workplace that's inclusive, fun, and meaningful . We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives .
• Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference -in hospitality, your community and beyond.
• Join us in shaping the future of hospitality! If you're ready to bring your talent, energy, and passion , we'd love to hear from you.
• Apply now and let's make every moment matter.
• We welcome applicants from all backgrounds, abilities, and experiences . If you need any adjustments during the application process, please let us know. Kindly note sponsorship is not available for this position.

Benefits

Additional Information

Be bold. Be different. Be RED. At Radisson RED Auckland, we do things differently. We combine vibrant hospitality, exceptional guest experiences, and a dynamic team culture that celebrates creativity, individuality, and genuine connections. We are currently seeking an energetic and experienced Food & Beverage Supervisor to join our team and help lead our restaurant, bar, and events operations. This is an exciting opportunity for a hospitality professional who thrives in a fast-paced environment and is passionate about delivering memorable guest experiences.

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