Inpatient Collections Specialist I

Benefits

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Gracias por tu interés en unirte a Solventum. Solventum es una empresa nueva en el ámbito de salud, pero con una sólida experiencia en la resolución de desafíos que transforman vidas y fortalecen el trabajo de los profesionales de la salud. En Solventum, las personas son el centro de cada innovación que desarrollamos. Con empatía, conocimiento y criterio clínico, trabajamos en conjunto con los líderes más destacados del sector para enfrentar los retos más complejos de nuestros clientes. Mientras continuamos actualizando nuestra Página de Carreras y los materiales dirigidos a los postulantes, es posible que algunos documentos aún muestren la marca anterior. Ten en cuenta que todas las oportunidades laborales publicadas pertenecen a Solventum, y que la Política de Privacidad mencionada https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/a cualquier información personal que proporciones. Al igual que en 3M, en Solventum se brinda igualdad de oportunidades a todos los candidatos calificados, sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, origen nacional, discapacidad o estatus como veterano protegido. En Solventum, desarrollamos soluciones innovadoras para enfrentar los retos más complejos de nuestros clientes, liderando avances en salud mediante la combinación de ciencia médica, de materiales y de datos. Nuestro propósito es mejorar la vida de los pacientes y apoyar a los profesionales de la salud para que se desempeñen de la mejor manera posible. Job Description: Inpatient Facilities Collections Specialist I (Solventum) 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you. The Impact You'll Make in this Role As a Collections Specialist, you will manage collections efforts for assigned portfolios of accounts, and conduct detailed research, queries, reconciliation, and analysis required to resolve all nonpayment or account disputes. As a(n) Inpatient Facilities Collections Specialist you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by: Notify customers of delinquent payments and collect all accounts receivable due in the assigned area. Work with customers to develop and maintain payment schedules in accordance with terms. Takes immediate action on accounts requiring priority handling due to age or amount of delinquency. Utilizes all available collection techniques to control the delinquency of the receivables. Identifies seriously delinquent accounts and recommends action to the Team Lead and SME. Interacts with internal and external customers to resolve any problems associated with delinquent accounts. Responsible for recommending accounts to the Collection Team Lead for assignment to an outside collection agency or for legal action. Authorizes credit releases and credit holds for select referral accounts based on the status of the account in relation to its credit line and/or delinquency situation. Management of customer credit limits. Recognize potential write-offs/bad debt and recommend action to be taken. Function as liaison between Credit, Billing, and Accounts Receivable, corporate, and the field organization. Participate in all reasonable work activities as assigned and deemed appropriate by management. Your Skills and Expertise To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications: Bachelor's Degree or higher in business or related field 2 years of experience handling high balance and complex A/R accounts. Advanced English (oral and written) C1 Experience with Microsoft Office applications including Word, Excel & Outlook. In addition to the above requirements, the following are also required: Flexible and adaptable - with schedule, workflow processes, and priorities. Ability to convey positive customer service and team-oriented attitude. At least 6 months of customer care experience. Medium/Advanced knowledge of accounting platforms is highly preferred. Additional qualifications that could help you succeed even further in this role include: Soft Skills Empathy. Politeness. Active Listening. Independent, detail-oriented, self-starter, with strong organizational and communic

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