GPO Process Lead (Contract)

Responsibilities

• Lead the design, standardisation and optimisation of end-to-end Order-to-Cash processes, ensuring business requirements are translated into scalable, efficient and compliant process solutions.
• Review and validate process documentation, functional designs and solution specifications while providing business expertise throughout solution development and implementation.
• Partner with business leaders, project teams and technical specialists to gather requirements, resolve process gaps and ensure alignment between operational needs and system capabilities.
• Support data simplification, reporting improvements and process governance by collaborating closely with master data, reporting and technology teams throughout programme delivery.
• Lead change management activities by engaging stakeholders, supporting user training, gathering business feedback and driving adoption of new processes and system capabilities.
• Monitor project progress, quality, governance, KPIs and delivery milestones while proactively identifying risks, supporting mitigation planning and ensuring adherence to programme standards.
• Promote a culture of continuous improvement by reviewing business processes, identifying optimisation opportunities and supporting future enhancements as organisational needs evolve.
• Job Requirements
• Bachelor's degree in a technical, business or related discipline.
• Approximately 8-14 years of relevant experience in business process management, ERP transformation or large-scale business change programmes.
• Strong understanding of end-to-end Order-to-Cash processes within a complex enterprise environment, with the ability to analyse business challenges and develop practical process improvements.
• Experience participating in enterprise-wide process standardisation, simplification or transformation initiatives. Exposure to process improvement methodologies or continuous improvement practices is advantageous.
• Experience working with ERP platforms, particularly SAP ECC or SAP S/4HANA, including involvement in large implementation programmes using recognised project delivery methodologies such as Agile or Waterfall. Familiarity with ERP value management concepts is beneficial.
• Proven ability to work across business, technology, data and implementation teams while building trusted relationships with senior stakeholders and influencing decision-making across multiple functions.
• Strong communication, leadership and stakeholder engagement skills, with experience supporting organisational change, user adoption and cross-functional collaboration within regional or global teams.
• Experience in reporting, process metrics, dashboards, governance, internal controls, risk management and master data management would be advantageous.

Additional Information

GPO Process Lead (Contract) Location: Singapore Contract Type: 12 months Contract (Extendable & Convertible) Keywords: ERP Transformation, SAP S/4HANA, Order to Cash, OTC,Logistics, Process Improvement, Business Process Design, Change Management,Master Data, Stakeholder Management, Governance, Project Delivery, BusinessIntegration, Continuous Improvement Company / Role Overview An exciting opportunity to join a large multinational organisation undergoing aglobal enterprise transformation programme. This position plays a key role inmodernising end-to-end Order-to-Cash and logistics operations through theimplementation of a next-generation ERP platform. Working within across-functional transformation team, you will bridge business and technologystakeholders to drive process standardisation, governance, businessintegration, data simplification, and organisational change while ensuringsuccessful adoption of new operating models across a global environment.

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