Customs Execution Finops Specialist

Responsibilities

• Manage customer relationships and deliver exceptional service to both internal and external stakeholders through professional email communication.
• Address and resolve customer complaints or disputes promptly while maintaining alignment with company policies and procedures.
• Collaborate with team members to ensure efficient and effective completion of multiple operational activities.
• Apply problem-solving skills to identify and address customer issues.
• Maintain and share accurate customer data.
• Escalate complex matters to supervisors or senior colleagues when necessary
• Knowledgeable on rate cards and translation
• Ensures month end closure activities are done on time
• Collaboration with multiple teams, CX & SME, sales etc
• Accurate and timely generation, validation, and dispatch of invoices for customs-related services.
• Precise recording and reconciliation of costs, taxes, and duties in job systems to maintain financial integrity.
• Compliance with internal controls and external regulations for customs financial processes.
• Delivery of error-free financial data to support reporting and audit requirements.

Requirements

• 2-3 years of accounting experience is preferable
• Strong email communication skills and effective problem-solving abilities.
• Ability to thrive in a fast-paced, dynamic environment.
• High attention to detail with strong organizational capabilities.
• Ability to manage multiple tasks simultaneously.
• Proficiency in MS Office, particularly Excel and Outlook
• Ability to work collaboratively in a team and support rotating shifts as needed.
• Strong time-management skills.
• Flexibility to adapt to shifting priorities and deadlines.
• We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .

Benefits

Additional Information

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

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