Surface Drilling Consumables Support
External
Sandvik · WA, Tom Price, AustraliaPrepare for this interview
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About the role
The Surface Drilling Consumables Support is a key Sandvik representative on our customer mine sites. You will support the drilling consumables (Rock Tools) and ensure our service and operational activities meet customer expectations. This role involves engaging in customer service, planning activities, and providing in-field technical support for drilling fleet products and testing. Comprehensive training will be provided to ensure you can conduct this work safely, efficiently, and in line with OEM standards. This full-time role operates on an 8-days-on, 6-days-off roster with 12-hour day shifts. The position is based in the Pilbara, WA, with flights provided and comfortable share house accommodation or camp accommodation arranged for you. All housing expenses are fully reimbursed, giving you the freedom and flexibility to live comfortably while on-site. Sandvik is a global leading Original Equipment Manufacturer, delivering comprehensive equipment, tools, parts, services, technical and digital solutions tailored to the mining, mineral processing, infrastructure and manufacturing industries. The Sandvik Group has over 41,000 employees spread across more than 150 countries globally. Our purpose is to advance the world through engineering by helping customers transition sustainably in mining, rock processing, and component and intelli
Responsibilities
- Participate in site meetings, safety initiatives, and activities on site whilst adhering to site and Sandvik's safety policies and procedures.
- Develop and maintain customer relations regarding rig movements, configurations, and requirements by visiting contracted sites and engaging with stakeholders from all business levels.
- Analyse and report on drilling consumable performance, condition, and failures utlising Sandvik's digital reporting tools.
- Visit drill rigs to conduct consumable inspections and operational checks, reporting to the client.
- Conduct in-field air and weight-on-bit testing alongside operators and provide reports to the client.
- Recondition/Service Down the Hole (DTH) Hammers with a focus on safety, quality, and productivity (training provided).
- Conduct face-to-face training for operators around Sandvik's drilling consumables and services provided to client.
- Manage drilling consumables inventories at all Rio Tinto satellite stockrooms to ensure there is no downtime to their operation. This includes Sandvik warehouse facility which is based on site.
- About you
- Experience in surface drilling, mining, customer service roles, or the mining industry.
- Knowledge of and experience with the Sandvik product range would be highly regarded.
- Willingness to travel and able to attain HR license, Forklift ticket and ideally with VOC, Dogmans tickets will be highly regarded.
- You have a responsible attitude, able to work unsupervised and as part of a team.
- Proud to be a representative of Sandvik on site, able to work with multiple stakeholders.
- Excellent customer service and communication skills.
- Passionate about making a positive contribution to your workplace, with access to development opportunities within Sandvik.
- Physically able to lift up to 40kg and work under Mine Health and Safety Regulations.
- Willingness to undertake a pre-employment medical including a physical Fitness for Work assessment and Drug & Alcohol test and provide a current, valid Police Clearance.
- Agencies need not apply.
- To be eligible for this role, you must have the right to live and work in Australia. Please note that as part of our recruitment process, you will be required to successfully complete a pre-employment medical.
Benefits
Additional Information
Sandvik Mining Surface Drilling Consumables Support - Tom Price, WA
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