Account Manager

About the role

As an Account Manager, you will manage a portfolio of accounts across a designated territory (East Midlands / East Anglia, South East and London), supporting NHS Trusts to achieve excellent hygiene outcomes with Essity's Tork solutions. You will play a key role in strengthening relationships with NHS Trusts and Integrated Care Boards - one of Essity's most strategic end customer groups - ensuring consistent product adoption and long-term value creation

Responsibilities

• Territory & Account Management: Manage a defined portfolio across NHS Trusts, ensuring strong product adoption and relationship growth.
• Sales Planning: Develop short and long range sales strategies using available sales and marketing programmes to achieve nominated targets.
• Customer Negotiations: Lead negotiation of plans and conditions with NHS Trusts to secure sustainable and profitable business.
• Product & Market Expertise: Apply detailed product knowledge and a strong understanding of each client's business to deliver tailored support.
• Customer Visits & Expansion: Introduce new products and services, organising regular visits with existing and prospective NHS Trusts to expand Essity's market presence.
• Service Coordination: Ensure high quality customer service and involve relevant internal colleagues when clients require additional support.

Requirements

• Experience in account management, sales, or business development within a complex customer environment such as healthcare, public sector, B2B, or distribution based sales. Experience in working within the NHS preferable.
• Strong product learning agility with the ability to apply technical knowledge in customer conversations.
• A collaborative communicator with strong relationship building, negotiation, organisation, and problem solving skills.
• What We Can Offer You
• Innovate for Good | Excel Together | Be You with Us
• This role will cover East Midlands/East Anglia/South East/ London and there will travel and overnight stays expected
• Application End Date:
• 27 Jul 2026
• Job Requisition ID:
• Essity263286

Benefits

Additional Information

Account Manager Are you ready to make a meaningful impact on hygiene standards across healthcare and beyond? Do you thrive on building strong customer partnerships? Do you want to innovate for good while growing your sales career? If so, we'd love to hear from you.

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