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Sales Assistant

External
delo logoDelo · Shanghai, China
Full-timeOn-site2w ago
ComplianceCRMData AnalysisExcel
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Benefits

Flexible schedulePerformance bonus

Additional Information

Your Tasks: Support sales managers with all administrative tasks and ensure that day-to-day operations run smoothly. Maintain direct customer SRM portals and manager communications regarding orders and payments Handle forecast checks, order downloads, shipment status updates, and payment corrections Coordinate customer compliance documents and technical documents Check sample availability and process sample applications Maintenance of customer in CRM system; be familiar with the applications and associated processes, and actively use the system. Identify and resolve potential issues Sales data analysis & processing; Processing sales figures, sales statistics, sales reports Handle customers' phone/Email inquires and forward to RSM based on region split Handle initial customer complaint communications for non-technical issues Assistant to seminar/forum/exhibition, especially the big seminars/meetings in big customer side Limited customer visits to improve non-technical cooperation. Eg: forecast, logistic, payment and order processing issue Support sales managers on big customers business activities tracking Support sales managers on coordinating with customer for loan/return equipment Important business visit or trip plan for sales team Sales Process optimization and standardization Organize and coordinate for East Asia sales meeting and other important sales meetings; make meeting minutes Support sales managers for travel reimbursement Close contact with German headquarter Your Skills: Bachler or college degree in administration, international trade, or related field At least 3 years of relevant office experience (sales assistant experience preferred) Good English skill for office work Strong proficiency in Microsoft Office, solid EXCEL skills Experience with CRM system is preferred Strong communication skills stable, highly motivated, well organized, detail oriented, highly-committed, friendly Your Benefits: Opportunity to work at an innovative and fast-growing international company Flexible working hours with home office options Fringe benefits (e.g. performance-oriented bonus, transportation allowance, employee assistance program) Up to 20 days annual leave depending on your years of service Comprehensive training opportunities Family owned company with a welcoming and supportive atmosphere


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