Specialist, Client Programs and Events
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About the role
We are seeking a Specialist, Client Programs and Events to join our Palo Alto office on a hybrid basis. In this role, the Specialist will be responsible for the end-to-end planning, coordination, and execution of client-facing events that support the Firm's business development and marketing objectives. As a member of the global events team, this individual will work closely with practice-aligned business development managers, attorneys, and colleagues across the department to ensure the seamless delivery of events of all sizes and formats. While the role will primarily focus on California-based events, it will also support programs and events in other Firm offices as needed, contributing to the Firm's broader business development and client engagement initiatives and delivering a consistently high-quality event experience.
Responsibilities
- Oversees the end-to-end planning and execution of client programs and events, including CLE programming, dinners, receptions and special events, in the Palo Alto and Los Angeles offices.
- Plans, coordinates and executes client-facing events, including but not limited to venue research, contract negotiations, catering, budgeting, staging, materials production and coordination across multiple teams and practices.
- Collaborates closely with the business development team, practice groups, and partners to ensure all events support the Firm's strategic business development objectives and client engagement goals.
- Works as a collaborative member of the global client events team, supporting and contributing to events in other offices as needed to ensure a consistent and exceptional client experience across the Firm.
- Develops and manages event estimates and budgets, tracking expenditures to ensure cost-effective delivery.
- Helps to maintains invitation and attendee lists in the Firm's CRM system, ensuring data accuracy and integrity.
- Tracks event-related activities in Firm databases, aggregates and analyzes data for reporting, and provides post-event analysis and recommendations for improvement.
- Manages on-site event logistics, including setup and room configuration, signage, registration, and real-time troubleshooting to ensure flawless event delivery.
- Independently runs live and pre-recorded webinars, including platform configuration, rehearsals, speaker preparation, and day-of production.
- Oversees the set-up and management of audio-visual logistics for virtual and hybrid events, collaborating with the AV team and external vendors to ensure a seamless attendee experience.
- Ensures compliance with MCLE accreditation standards across relevant jurisdictions.
- Researches and maintains up-to-date intelligence on event experiences, venues, restaurants, and vendors, identifying trends and opportunities to enhance the Firm's event offerings.
- Manages relationships with existing vendors while identifying opportunities to expand partnerships and improve service delivery.
- Negotiates contracts with venues and vendors to optimize value, service quality and contractual terms.
- Collects and synthesizes client and attendee feedback to inform future event planning and programming decisions.
- Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others.
- Manages Firm resources responsibly.
- Complies with and understands Firm operations, policies and procedures.
- Performs other related duties as assigned to support the Firm's business development and marketing initiatives.
Requirements
- Proficient in relevant Firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems
- Strong interpersonal and communication skills, with the ability to synthesize and convey information effectively in writing and verbally
- Demonstrates exceptional close attention to detail
- Solution-oriented, excellent analytical, troubleshooting, organizational, and planning skills
- Ability to handle multiple projects and shifting priorities
- Ability to handle sensitive matters and maintain confidentiality
- Ability to organize and prioritize work
- Ability to work well in a demanding and fast-paced environment
- Ability
Additional Information
We invite you to review our current business services professionals openings to learn about the opportunities available across the firm. Abut U s Skadden, Arps, Slate, Meagher & Flom LLP has forged a reputation as one of the most prestigious law firms in the world. Relying on innovation, intellect, teamwork and tenacity, our lawyers deliver the highest quality advice and novel solutions to our clients' legal issues. We are known for handling the most complex transactions, litigation/controversy issues, and regulatory matters, as well as for the strong partnerships we build with clients and each other. Our attorneys, who reflect a broad range of experiences and perspectives, work together seamlessly across 50-plus practices and 21 offices in the world's major financial centers.
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