Warehouse Team Lead - Shipping, D2 (Thur-Sat)

Responsibilities

• Operating heavy equipment including sit down forklifts, reach trucks, order pickers, and overhead hoists. Perform material handling and warehousing functions such as unloading, sorting, putting away, picking, packing and shipping parts, materials and supplies.
• Lead meetings with multifunctional team to track performance and drive results guiding daily priorities and change management
• Interface with customer and coordinate voice of customer to logistics team to improve processes and lead investigations on customer reported defects, including internal logistics customers
• Coordinate with logistics and external carriers to set up expedited shipments and oversee management of zones through targeting aged inventory, leading reconciliation and investigating root cause
• Regularly lead problem-solving events to drive continuous improvement and continuously managing training matrix to ensure team flexibility
• Accountable for tracking quality metrics and meeting Safety, Quality, Velocity and Cost goals and demonstrating safety excellence and enforcing safety policies and procedures
• What You Have:
• Safety: Conducts daily maintenance and keeps tracking safety logs on equipment. Inspects working environment to promote safe work area. Utilizes personal protective equipment required or recommended for task at hand. Speak up if safety concerns are encountered, appropriate escalation if needed.
• Customer Service Management: Demonstrates an understanding of the underlying concepts and values of a service organization. Seeks help, as needed, in satisfying customers. Identifies key characteristics of effective customer service. Cites e

Benefits

Additional Information

Career Area: Operations Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Product Support and Logistics Division (PSLD) is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. We're committed to our customers, who build a better world with our products, services, and solutions. We understand and show the value of why they should always choose us. We're exploring new ideas and opportunities - innovating to discover the breakthroughs necessary for tomorrow's growth. Through it all, we are one team - creating and delivering world-class components and solutions superior to the competition. As a Team Lead at Caterpillar Inc., you will assist the manager in leading team members, coordinating and delegating workflow and overseeing day to day operation of area; promoting cooperative team relationships, establishing and modifying priorities, gathering metrics, generating reports, overseeing work for multiple job classifications, etc. Occasionally performing various warehousing functions at a Caterpillar warehouse/distribution facility. Special Announcement: It was recently announced that PSLD Lafayette operations will be moving many of their positions to the facility in Lebanon, IN over the next 7 months. These positions are included in the upcoming move. Additional Information: This role is for D2 Shift 6:30am-6:30pm Thursday - Saturday Located in Lafayette, IN (1627 Veterans Memorial Pkwy E, Lafayette, IN 47905) Potential monthly attendance bonus of $200 Relocation assistance is not offered for this position Candidates must be able to read, write and conduct business in English Ability to work overtime when required

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