Billing Specialist I

About the role

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. EOE, including disability/vets Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Responsibilities

• Make frequent outbound phone calls to vendors to request missing or outstanding invoices
• Follow up with vendors until invoices are received and questions are answered
• Accurately record call notes and invoice details in internal systems
• Assist with basic invoice review and data entry
• Stay organized while tracking multiple follow‑ups at once
• Work closely with the billing team and supervisor for guidance and support
• Complete repetitive tasks while maintaining accuracy and consistency
• What a Typical Day Looks Like
• Calling vendors and leaving voicemails
• Tracking who has and hasn't sent invoices
• Entering invoice information into the system
• Following up on previous calls or emails
• Asking questions and learning billing processes with supervisor support
• Required Qualifications
• High school diploma or equivalent
• Comfortable being on the phone for much of the day
• Clear, professional communication skills
• Strong attention to detail
• Basic computer skills (Microsoft Suites)
• Ability to stay organized and follow instructions
• Preferred (But Not Required)
• Any customer service, call‑center, administrative, or office experience
• Data entry or clerical experience
• Experience working with vendors or customers
• Drug Testing

Benefits

Additional Information

Company Cox Automotive - USA Job Family Group Finance Job Profile Billing Specialist I Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Day

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